Experience

• 

  U.S. Energy, a division of U.S. Venture

  • United States
  • Transportation, Logistics, Supply Chain and Storage
  • 300 - 400 Employee

  • Business Development Manager

    • Aug 2022 - Present

    Develop and build relationships within my territory to grow and maintain the number of retail sites branded and supplied by US Energy.

  • Customer Accounts Representative

    • Jul 2015 - Jul 2022

    Responsible for communications with branded customers to maintain the integrity of the major oil brand offerings and all contract requirements.

• 

  BP

  • United Kingdom
  • Oil and Gas
  • 700 & Above Employee

  • Product Support Manager

    • Jul 2007 - Jul 2015

    Provided marketing support for all fuel products including gasoline, diesel, and biofuels to retail and wholesale customers as champion of the Fuels product strategy. • Developed, implemented, and managed marketing programs and processes including the BP Fuels guarantee.• Managed the BP Diesel market offer execution with over 300 Jobbers and 5000 retail sites.• Maintained the retail fuel image standards at over 8000 retail sites.• Life Safety Floor Warden overseeing 18 team members, member of the BP Mutual Response team, and key contributor to the BP people team agenda.

  • Distillate Product Manager

    • Jun 2004 - Jun 2007

    Responsible for managing the US B2B/B2C distillate product category in support of the Fuels product strategy• Prepared the regional and category plans for US East of Rockies distillate.• Managed the EPA request for ultra-low sulfur diesel labeling at over 5000 BP and Arco retail sites.• Created a customer communication plan and implemented the rollout of an improved BP Diesel Supreme.• Managed the BP Diesel website for the US Fuels businesses.

  • Lead Account Service Representative

    • Mar 2003 - May 2004

    Responsible for managing and servicing customer accounts while providing complete customer satisfaction. Accountability for executing and delivering the team’s special projects to completion.• Created and updated customer account masters in all supporting ERP systems.• Saved over $250M through detailed account analysis and reconciliation.• Managed and executed the project of shutting down over 400 customer accounts.• SAP Super User representing the team.• Developed and implemented training for team members managing new customers.• Executed daily sales calls for unbranded Reseller customers.

  • Account Service Representative Supervisor

    • Feb 2000 - Mar 2003

    Responsible for managing and servicing commercial customer accounts while supervising and leading a diverse team of 12 Account Service Representatives (ASR). Provided daily support for the sales and credit teams. Specific knowledge of SAP environments. • Managed the execution and implementation of the team’s short and long-term projects.• Improved and maintained invoiced accuracy to over 96%.• Responsible for driving team past due balances to below 10% on over $100MM in AR. • Responsible for ASR performance and reviews, including development and coaching. • Developed weekly metrics reporting on past dues, invoice accuracy, and days to bill.• Developed strong system skill in SAP, Access, and Excel.