Experience

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  BEC Flooring

  • Alpharetta, Georgia, United States

  • Production Manager

    • Feb 2023 - Present
    • Alpharetta, Georgia, United States

    • Created processes and procedures to increase sales process from sale to completion of installation. • Just recently had the highest sales month since company opened and highest amount of installs completed in a month since company opened.• Answer all phone calls, create leads and schedule measurements and job inspections.• In charge of hiring installers.• Verify contracts and supplies sold on job.• Verify GPM is met on each job sold.• Communicate with team in weekly meetings any processes and procedures that are working or need improvements.• Create purchase orders and order materials.• Receive and release materials from warehouse.• Keep inventory on stock items.• Schedule Jobs with customers and project managers.• Manage jobs from start to finish.• Communicate with installers to resolve any conflicts that arise on jobs.• Process payroll weekly on all completed jobs.• Process vendor invoices and payments.

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  Quality Carpet and Vinyl

  • Norcross, Georgia, United States

  • Operations Project Manager

    • May 2022 - Feb 2023
    • Norcross, Georgia, United States

    • Maintain and confirm budget and scope of work for assigned jobs.• Once budget is created and change orders needed are requested enter all information into RFMS and schedule.• Communicate with General Contractors and Superintendents at MainStreet assigned to specific jobs for any issues that arise and change order requests and approvals during the installation process.• Communicate with Installers throughout job completion. • Once job is completed verify all payable services have been accounted for and any change orders have been received them send to Accounting to process payroll and close job.• In the 7 months of working with company, increased productivity for the client from 30 jobs completed in August last year 2021 to 107 jobs completed in the month of August 2022. That is a 234% increase in one month the year of 2022.• Created better processes to make productivity better and ensure jobs are documented better throughout the installation process.

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  Preferred Floor & Tile CO.

  • Atlanta, Georgia, United States

  • Installation Project Manager

    • Feb 2022 - May 2022
    • Atlanta, Georgia, United States

    • Opened the new Atlanta market office and onboarded all new installers.• Operated and overseen flooring installations for 30 + installs a week..• Trained and educated installers and employees.• Provided superior customer service.• Communicated with the Installers to complete work orders in a timely manner.• Negotiated pricing and onboard installers.• Verified labor and materials on work orders.• Weekly payroll for installers.• Labor rate corrections.• Scheduled and coordinated flooring installations.• Developed better business practices by ongoing training and communication with installers and uppermanagement.• Researched, created and communicated with installers any chargebacks for any jobs they completed.

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  Service Pros Installation Group, INC.

  • United States
  • Construction
  • 200 - 300 Employee

  • Installation Service Manager

    • Mar 2021 - Feb 2022

    • Manage and run all flooring installations for 9 Lowes stores in and around the New Orleans, La area. • Conflict Resolution • Contract Verification• Warehouse Management from receiving to releasing product. • Control and manage budget for New Orleans office. • Train new employees on daily duties. • Installers onboarding and management. • Resolve job issues. • Customer Relationship Management • Manage installer payroll and pay adjustments. • Create process and procedures to more efficiently operate New Orleans office. • Scheduling and schedule conflict resolution. • Follow Up and resolve work orders. • Effectively communicate with, customers, stores, installers, upper management and employees. • Effectively brought a struggling office barely completing 15 jobs a week with at least 3 of those jobs being busted jobs to now completing 25-30 a week with 1 or less jobs being a bust.

  • Installation Service Manager

    • Aug 2020 - Mar 2021

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  Baudier’s Flooring

  • Gulfport, MS, United States

  • Operations Manager

    • Jan 2018 - Aug 2020
    • Gulfport, MS, United States

    Review daily financial reports and reconciled accounts to keep information current and accurate.Implement conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.Train, mentor, and support a high-performing team.Collaborate with staff to maximize customer satisfaction, streamline procedures and improve bo􏰀om-line profitability.Manage day-to-day operations, including supervision and assignment delegation for 3-member team.Manage profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports. Establish organizational vision and develop strategies to achieve sales, profit and loss, and customer service goals.Assist in the preparation of bidding documents and ensure that other documentation was in order.Facilitate efficient purchasing and resource availability through monitoring and oversight of all company inventory.Lead department meetings to build team cohesiveness and coordinate projects. Determine recurring business needs and maintain necessary inventory levels.Cultivate new vendor relationships using dynamic communication and negotiating skills. Obtain quotes from various suppliers to determine the most cost-effective purchasing options.Plan and prioritize day-to-day shipments and billing in collaboration with the warehouse and sales team.Monitor and organize logistics documents, including bills of lading, delivery receipts, packing lists, and load tags.Communicate with customers and management to report delays. Monitor trends, tariffs, customs regulations and competitors' pricing structures on an ongoing basis.Eliminate process discrepancies, direct budget and personnel by establishing supply/inventory control management functions. Coordinate import and export operations and ensured adherence to schedules and deadlines.Estimate amount of product and labor needed to complete jobs using VU360 program.

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  Elliott Homes

  • Gulfport, Mississippi

  • Purchasing/Estimating Agent

    • Aug 2015 - Jan 2018
    • Gulfport, Mississippi

    • Processed work orders, purchase orders and created contracts and scopes of work on 12 house plans with 5 elevations each in 12 home developments.• Estimated materials and labor per base and site specific house plans.• Costed materials and labor to correct GL codes.• Completed verification of items on purchase orders and work orders and made corrections where needed.• Helped create procedures that brought the company from 50 home closings in 2015 to 120 this year.• Identified and corrected problems with the software.• Consulted with architect on plan revisions needed.• Set up budgets and material list on 12 house plans with 5 elevations each.• Completed vendor set up & training on ITK software.• Estimated and priced home owner special requests.• Worked closely with supply vendors, subs and field staff to assure best work practices, pricing and schedule accuracy.

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  Shular Companies

  • Corporate AP/Administrative

    • Feb 2013 - Aug 2015

    • Verified correct coding and approvals on payables on 6 hotel properties then processed for payments.• Completed weekly check runs and manual checks, then match and verify back up to payments before mailing out.• Balance payables and statements against entries and processed journal entries.• Set up new vendors once all required information received.• Completed research on IRS discrepancies yearly and ran 1099’s. • Corporate Auditing of properties assigned.

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  Roy Anderson Corp

  • Accounts Payable Specialist

    • Nov 2006 - Feb 2013

    • Scan and route invoices received to project managers for proper coding and approval.• Once approvals received process in the SAP system for payment.• Print payables report weekly and complete check run.• Research discrepancies on monthly statements then correct.• Complete vendor set up once all required paperwork received.• Complete year end paperwork and research and correct any discrepancies on IRS report yearly.

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  Global Financial Aid Services, Inc

  • Disbursement Coordinator

    • Nov 2004 - Nov 2006

    • Verify all documents sent in from colleges are correct per the Department of Education guidelines.• Enter all budget and student information into the system.• Verify loan amounts are correct for student’s grade level status.• Make sure there are no open loan periods.• Communicate with colleges about information needed to certify loans and Pell grants.• Once all information is verified certify student loans and Pell grants.• Compare financial aid reports weekly to make sure loan payment amounts are correct.• Communicate with colleges on all unpaid loans and worked to get all issues corrected in a timely manner.

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  Grand Casino Corporate Office

  • Collections Clerk / Accounts Payable Clerk

    • Feb 2002 - Nov 2004

    • Scan and route invoices received to project managers for proper coding and approval.• Once approvals received process in the AS400 system for payment.• Print payables report weekly and complete check run.• Research discrepancies on monthly statements then correct.• Complete vendor set up once all required paperwork received.• Complete year end paperwork and research and correct any discrepancies on IRS report yearly.

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  Harrison County District Attorneys Office

  • Worthless Check Collections Clerk

    • Jan 2001 - Feb 2002

    • Received bad checks from companies throughout the Coast wrote up 1st letters and mailed to bad check writers. • Completed necessary research to get correct contact information on bad check writers. • Contacted, set up payment arrangements and made notes in system for bad check writers. • On felony offenses if payment not made, prepared files to go before Grand Jury.

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  Academy Sports + Outdoors

  • Inventory Control Specialist

    • Nov 1999 - Jan 2001