Experience

• 

  Freight Management Ltd

  • Dhaka, Bangladesh

  • Executive - Air Import

    • Apr 2021 - Oct 2022
    • Dhaka, Bangladesh

    Worked as an executive for Air Import which includes:• Handling day to day Air Import operations• Communicating with overseas agents and customers• Solving problems regarding Air Import operations• Pricing

• 

  KTS Logistics Ltd

  • Banglamotor

  • Officer, Sea Export & Import

    • Jan 2020 - May 2020
    • Banglamotor

    Worked as an operation officer for sea export and import which includes:• Handling all the process of an order• Communicating with customers, agents, c&f, carrier, consignee etc• Preparing necessary documents (HBL, Invoice, D/N)• Issuing original documents to customers• Working closely with finance department

• 

  2C Shipping Limited

  • Banani, Dhaka

  • Sr. Executive-Accounts

    • Aug 2018 - Jul 2019
    • Banani, Dhaka

    Worked as an accountant which includes:• Maintaining daily accounts• Preparing Monthly and Yearly statement• Following up with customers and airlines, carriers about outstanding balance• Keeping track of shipment related documents

• 

  HandyMama.co

  • Banani, Dhaka

  • Executive, Customer Experience & Analytics

    • Dec 2017 - May 2018
    • Banani, Dhaka

    As a Customer Service Executive my responsibilities include:• Making inbound and outbound calls• Order receiving and processing• Taking customer feedback• Developing plans to improve customer experience

• 

  ACI Limited

  • Intern

    • Oct 2016 - Dec 2016