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Rolando Palacios is a seasoned operations and supply chain professional with extensive experience in coaching, training, and leading teams in various industries, including food production, manufacturing, and logistics. He holds a Master of Arts degree in Organizational Leadership from Lewis University and certifications in Lean Six Sigma Green Belt and Business Administration and Management, General from University of Illinois at Chicago and Northern Illinois University respectively.

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Coaching Director
      • May 2024 - Present

    • Coaching Director
      • Apr 2021 - May 2024

    • Production Systems Lead Coach
      • Oct 2020 - Apr 2021

      Work with customers to achieve the Redzone miracle and celebrate success through their most valuable assets, the front line worker.

    • Production Systems Coach
      • Aug 2018 - Oct 2020

      Helping customers reach their potential through the use of technology and continuous improvement tools.

    • Operational Excellence Manager
      • Aug 2015 - Aug 2018

      Manage the Melrose Park facility B2B (Back to Basics) Continuous improvement program in alignment with global initiatives. Using Lean six sigma and project management skills, drive the organizations US growth. With a focus on safety, quality and performance, engage management staff to pursue improvement projects in all areas of the operations and quality. Coach and mentor LSS Green Belts and management staff to grow leadership capabilities necessary to achieve our strategic vision, using weekly core team and monthly steering committee evaluate the organizations progress.

  • Chiquita
    • Streamwood, IL
    • Continuous Improvement Manager/ Sr Specialist Process Improvement
      • Jun 2014 - Jul 2015
      • Streamwood, IL

      -Managed the national and site continuous improvement Initiatives ensuring best practices are followed. Teach, coach and mentor project teams through the DMAIC process, as well as conduct Kaizen events. Established OEE metrics and performance initiatives with the aid of a mobile application. Used BI tools to track KPIs and develop plant scorecards. Supported all Safety Initiatives through Continuous Improvement. -Gained 10% in OEE over the first year using the application at the Streamwood facility. -Increased clam packaging capacity by 40% from 2014 to 2015 with increased reliability and first pass quality. -Saw a 20% reduction in leaker rate, resulting in $500k cost savings to our customers. -Gained 10% yield in retail shred lettuce, resulting in $600k cost savings to the plant. -Increased throughput and capacity on retail Spring Mix by 30%, resulting in $112K cost savings to the plant.

    • Production Supervisor/ Manager Continuous Improvement
      • 2011 - 2014
      • Geneva, IL

      -Interfaced with R&D to obtain cost and availability of potential new raw materials.-Track all new business projects to ensure Business Units have up to date information.-Communicate new business initiatives with Supply Chain -Identified areas that present opportunity by working with Flavorists on sourcing projects.-Review market reports to ensure new business can help obtain leverage.-Provide data analysis as necessary to support the objectives of the Business Units.-Established a vendor database based off of raw material acquisition opportunities.-Continuously collected and screened data on over 1800 raw materials reestablishing a tiered opportunity with vendors.-Developed defect lists to track projects throughout the facility and executed against them.-Dryer data analysis on a monthly basis to ensure trends are being tracked and identified for future projects.-Established new Master Sanitation Procedures throughout the plant with a color coding system.-Worked on a Dryer Optimization Project as part of CBAP at the University of Illinois at Chicago-Supervised the operations staff consisting of 39 employees and the execution of the daily production schedule.-Established a mid year review process to aid supervisors in completing success factors for every employee.-Established the first (FIT) FONA Improvement Team encompassing TPM and Operator empowerment through team activities, including defect identification, 5S, and Point Kaizen events. -Conducted alchemy training in Spanish and English for all production and sample services staff ensuring all SQF requirements were met.-A member of the Operational Improvement Team with a focus on the improvement of sampling services provided to customers and QA as well as the installation of the FIT process.-Lead CI initiatives and conducted staff training on standard operating procedures.

    • TPM CIL/ Production Supervisor
      • 2009 - 2011
      • Summit, IL

      -Supervised 6 CIL groups ranging from 8 to 10 members each on establishing methods of TPM through a three step program including the integration of 5S methods.-Developed and trained personnel, including supervisors and managers, on different aspects and roles within TPM through a structured process that includes audits and step up cards ensuring goals are met before moving on to the next step.-Established training standards and created SOP’s for every model teams participate in through an OPL and checklist process which included: eliminating defects, sources of contamination, and establishing lubrication standards.-Tracked and analyzed data that ensured the progress of a team’s effectiveness impacting efficiency through reducing minor jams by 70% and 100% of defects found by step 3. -Through the program accounted for over 415 defects found with a 93% reduction.-Maintain boards with model specific graphical data that is used to train the staff and ensure progress is tracked. -Supervised 2 high speed bottling lines that are capable of bottling more than 5 million pounds per week.-Established a lockout/tagout plant policy that identifies authorized and affected employees, meeting OSHA requirements and ensuring a method of yearly training and tracking.-Member of the plant HACCP team responsible for identifying critical control points to ensure the quality and integrity of all products to include raw and packaging materials.-Supervised a staff of 21 material handlers, 2 coordinators, and 4 spotters on a daily basis.-Responsible for the establishment of a loading pattern system that reduced loading errors, increased load integrity upon delivery, and ensured correct weight distribution.-Established a delivery appointment system that ensured all deliveries could be received and put into locations prior to the end of the shift, dramatically reducing OT.-Responsible for the restructuring of the warehouse layout to improve efficiency and inventory accuracy.

  • ConAgra Foods
    • Carol Stream, IL
    • Warehouse Supervisor
      • 2007 - 2009
      • Carol Stream, IL

      -Supervised a staff of 19 including all operations of the shipping and receiving departments.-Responsible for the establishment of a new warehouse of over 200,000 square feet by consolidating material from another as well as establishing new SOP’s that cover all aspects of warehousing.-Successfully established new procedures that allowed order fill rates to rise significantly and decreased shipping and receiving errors.-Successfully established an allergen identification program allowing for the proper separation and storage of raw materials. -Member of numerous committees within the company i.e.; (Safety Committee and First Aid Responder)

    • Warehouse Supervisor
      • 2006 - 2007
      • Shaumburg, IL

      -Supervised a staff of 47 personnel including scheduling, time card, and training. -Supervised the material handling and support of 8 production rooms, shipping, receiving, and transportation department.-Directly responsible for the inbound and outbound appointments for external warehousing facilities and trailer yards, including a fleet of over 70 trailers-Developed and oversaw the implementation of numerous standard operating procedures which increased the effectiveness of the entire warehousing department and decreased all shipping, receiving, and inventory errors dramatically.-Member of numerous committees within the company i.e.; (Safety Committee, Picnic Committee, First Aid Responder, and Quality Assurance Panel)

    • Sgt Supply/Fiscal Chief
      • 1998 - 2006

      -2 Deployments overseas, Japan in 1998 and Iraq in 2005-Managed all procurement for requirements in support of operations at Camp Fallujah.-Maintained and prepared necessary accounting and supply documents, custody records, performed reconciliations and took timely action to ensure corrective action of problem areas.-Managed Numerous Fiscal Departments at various Commands to ensure correct accounting of annual budgets.-Handled and processed prompt payment of contracts for 180 Marine Reserve Stations across the continental United States.-Overlooked and processed procurement requests from 27 divisions within the headquarters element of Marine Forces Reserve.-Contracting officer for II MEF Forward in Iraq, Marine Forces Reserve, The Basic School and Marine Corps University.-Implemented standard operating procedures in supply and accounting.-Auxiliary Security Sergeant, with key training in riot and crowd control.

Education

  • 2015 - 2016
    Lewis University
    Master of Arts (M.A.), Organizational Leadership
  • 2015 - 2015
    Northern Illinois University
    Certificate, Lean Six Sigma Green Belt
  • 2013 - 2013
    University of Illinois at Chicago
    Certificate, Business Administration and Management, General
  • 2010 - 2012
    Lewis University
    Bachelor of Arts (B.A.), Organizational Leadership

Suggested Services

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Industry Focus. “Manufacturing”

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