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Rolando Marrero

Computer Operator Supervisor at City of Orlando
Intro Book
IT professional with troubleshooting, customer service, and technical support expertise.
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Location
Orlando, Florida, United States, US
Languages
  • English -
  • Spanish -
Skills
  • Troubleshooting
  • Customer Service
  • Microsoft Office
  • Networking
  • Software Installation
  • Show all
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Bio

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Rolando Marrero is a seasoned IT professional with experience in troubleshooting, customer service, and technical support. He has worked in various roles, including Computer Operator Supervisor, Senior Technician, IT Technician, Warehouse, Traffic control, and Sales. He holds a degree in Computer and Information Sciences and Support Services from Valencia Community College.

Experience

  • City of Orlando
    • Orlando, Florida, United States
    • Computer Operator Supervisor
      • Jul 2020 - Present
      • Orlando, Florida, United States

      Traffic systems, CCTV, Windows Server, LAN, WAN, Supervisor

  • Sensys America, Inc
    • Greater Orlando
    • Senior Technician
      • Dec 2014 - Jul 2020
      • Greater Orlando

      Install, wire, connect, calibrate, analyze, troubleshoot and maintain automated traffic enforcement systems, LAN/WAN networks, surveillance equipment and computer/networking skills. Document, install, upgrade or replace hardware and software systems as needed. Maintain red light camera and speed enforcement systems in the field.

  • Exel
    • Davenport, FL
    • Warehouse, Traffic control
      • Jan 2004 - Dec 2014
      • Davenport, FL

      Software applications user with the industry latest technology logistics. Prepare, write & scan auto parts to be shipped on SAP. Tender and print documents and hazmat reports. Receive, inspect and write up damaged auto parts. Load trailers in sequence and by grid times.

  • Self Employed Independent Peoplesoft Consultant
    • Davenport, FL
    • IT Technician
      • Jun 1999 - Aug 2013
      • Davenport, FL

      Technical support over the phone & remote assistance. Hardware & Software Troubleshooting. End-user Software Applications. System Maintenance & Upgrades. Repair broken smartphones & tabletsAlso performed satellite dish installations and support for DirecTV from 04/2010 to 09/2011.

  • World of Denim
    • Sales
      • May 2000 - Jan 2004

      Provide customer service & cash register. Tag and markdown merchandise, clean the store facilities & loss prevention.

  • Circuit City
    • Warehouse, Customer Service
      • Aug 1996 - Jan 2001

      Provide customer service and support, answer phone calls solve customer situations. Troubleshoot computers & electronics.

Education

  • 1997 - 2014
    Valencia Community College
    Yes, Computer and Information Sciences and Support Services
  • 1995 - 1996
    Caribbean University-Bayamon
    No, Computer Programming

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology”

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