Experience

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  Target

  • Eastlake Chula Vista California

  • Logistics team member

    • Aug 2006 - Mar 2011
    • Eastlake Chula Vista California

    An overnight process that includes truck unload, stock and back-stock left over products.

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  King Fahad National Guard Hospital

  • Riyadh, Kingdom of Saudi Arabia

  • User Support

    • Mar 2001 - Aug 2002
    • Riyadh, Kingdom of Saudi Arabia

    Provide day to day desktop and network support to end-users.Resolve moderate to difficult incidents quickly and efficiently.Troubleshoot laptop/desktop, printer and some network related problems. Determine source of computer problems (hardware, software, user access, etc.). Determine whether further escalation is required.Deploying, configuring, installing, and securing computer hardware, software, printers, and peripherals.Serve as liaison between users and higher level, non-Desktop, IT staff. Work on project-based tasks as requested.Coordinate warranty repair (create ticket, return defective part)Maintain equipment inventory, order when appropriate.Document resolutions for future reference.

• 

  Philippine Geothermal, Inc.

  • Makati City, Philippines

  • Product Support Engineer

    • Oct 2000 - Mar 2001
    • Makati City, Philippines

    On-site IT support

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  Phil-Data Business Systems Inc.

  • Makati City, Philippines

  • Desktop Support Engineer

    • Sep 2000 - Mar 2001
    • Makati City, Philippines

    Provide in-house daily support to end users regarding computer and some network problems.Deploying, configuring, installing, and securing computer hardware, software, printers, and peripherals. Diagnose, repair, and maintain computer hardware, Windows operating systems, software applications, and peripherals. Perform preventive maintenance of computer systems to ensure data integrity, system security, and reliability. Troubleshooting computer-related issues and all work order tickets turned in to the department. Update inventory database to reflect current status of computers. Provide documentation for computer inventory and problem resolutions. Perform additional functions incidental to computer support activities.Travel occasionally to attend distant users/customers' request.

• 

  Columbia Computer International Corporation

  • Manila, Philippines

  • Service Computer Engineer

    • Jul 1997 - Jul 2000
    • Manila, Philippines

    Provided technical support to clientele.Diagnose, repair, and maintain computer hardware, Windows operating systems, software applications, and peripherals. Perform preventive maintenance of computer systems to ensure data integrity, system security, and reliability. Troubleshooting computer-related issues and all work order tickets turned in to the department.In-house PC and printer modular fault repair.Field service.