Bio
Experience
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R.B.Tech-Solutions LLC
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Harlingen, Tx. 78550 Servicing Rio Grande Valley, Corpus Christi, & Laredo Tx.
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Business Owner
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Jun 2013 - Present
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Harlingen, Tx. 78550 Servicing Rio Grande Valley, Corpus Christi, & Laredo Tx.
20+yrs Experience - Telecommunication and Network Cabling Specialist that service the Rio Grand Valley, Corpus Christi TX. and Laredo TX. service includes from reg POTS lines to PBX ph systems to Cisco network systems. From cat 5e cable runs at Wal-mart, to phone cabling rewiring of What-a-burgers, to wireless access points at Walgreen's Pharmacy's, to POS upgrades at Chili's Restaurants, to printer & scanner upgrades for CVS Pharmacy's, to POS upgrades at Bed Bath & Beyond, to Vonage phone service Installs, to Shopper-trak Installs for T-Mobile, Sprint, JcPenney's, Payless Shoes, to Cisco Switch replacements for Kohl's department stores, Wal-mart's, JcPenney. phone T.S. for JcPenney's, CVS Pharmacy, What-a-burger's, TV Monitor upgrades for Game-stops, Burger king, and Walgreen's Pharmacy. Network scales T.S. for Wal-Marts, and Cable T.S. for Wall of eye's for Wal-Mart & Sam's, Phone Repair for Costco, Phone repairs & Install for Auto-zone, Advance auto & Sally's Beauty Supplies, & Cine-mark and Edward Theaters.Structured Cabling InstallationWi-Fi/Wireless/Installation/Troubleshooting/RepairDirectv Installation/Troubleshooting/RepairInside / Outside Plant CablingTelecommunications Installation/Troubleshooting/RepairCoax CablingVOIP/PBX, Install and ConfigurationPoint of Sales Systems (POS) Installation/Troubleshooting/RepairCopper & Fiber Optic CablingDigital Signage Installation Kiosks / ATMs Installation ServicesResidential/Commercial Network Pre wire, Installation/Troubleshooting/Repair Intercom, Music, Sound & Paging System Installation/Troubleshooting/RepairHome Audio/Theatre Installation/Troubleshooting/RepairMoves, Adds and ChangesCat 5, Cat 5e, Cat 6, Cat 6eCCTV/IP Based Surveillance Systems Installation/Troubleshooting/RepairSpecialty Cabling SolutionsCommercial Audio Visual (AV) SystemCable Testing/CertificationPC/Installation/Troubleshooting/RepairDSL & T1 ServicesPrinter Install, Repair, and ConfigurationAudio Visual Integration
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Burroughs, Inc.
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South Texas Rio Grand Valley
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Customer Engineer
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Oct 2017 - Jan 2018
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South Texas Rio Grand Valley
Maintance and Repair of Diebold and NCR ATM's and Brinks, Tidal, Safes, and Revolution Cash Recycles
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Digital Communication
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Harlingen Tx.
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Telecommunications Technician
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Dec 2016 - Jan 2017
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Harlingen Tx.
Contractor - Electronics and Telecom Technician
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Simply VAST Simplified Living
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Harlingen, Tx.
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Electronic Technician
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Oct 2016 - Nov 2016
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Harlingen, Tx.
Work on a various Electronic Equipment, Security, Automated systems, LED Displays
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United States
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Financial Services
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100 - 200 Employee
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Lead Service Technician
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Mar 2016 - Sep 2016
All Second Line Response Technicians - to ATM's for I.B.C. Banks and I.N.B. and Plains Capital Banks, and for BBVA Compass, Banks, Wal-Greens Pharmacy Pneumatic tube systems and Brands Die-bold, Hamilton Air, American Vault. I serviced a customer base of banks across the Rio Grand Valley which is Deep south TX next to the Mexican boarder, and the Corpus Christi Area to Victoria TX. San Antonio, Austin, Laredo, & Eagle Pass TX. I serviced Diebold, NCR, Triton, and Hyosung ATMs. I maintained 14 company vehicles 13 Field Service Engineers, and 3 warehouses.
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Territory Supervisor
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Feb 2015 - Sep 2016
Currently Supervise 6 Customer Service Engineer's All Second Line Response Technicians - to ATM's for I.B.C. Banks and Plains Capital Banks, and for BBVA Compass, Banks, Wal-Greens Pharmacy Pneumatic tube systems and Brands Die-bold, Hamilton Air, American Vault. I serviced a customer base of banks across the Rio Grand Valley which is Deep south TX next to the Mexican boarder, and the Corpus Christi Area to Victoria TX. I serviced Diebold, NCR, Triton, and Hyosung ATMs. I maintained six company vehicles and a warehouse.
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Customer Service Team Lead
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Feb 2014 - Sep 2016
All Second Line Response Technicians - to ATM's for I.B.C. Banks and I.N.B. and Plains Capital Banks, and for BBVA Compass, Banks, Wal-Greens Pharmacy Pneumatic tube systems and Brands Die-bold, Hamilton Air, American Vault. I serviced a customer base of banks across the Rio Grand Valley which is Deep south TX next to the Mexican boarder, and the Laredo, & Eagle Pass TX. I serviced Diebold, NCR, Triton, and Hyosung ATMs. I maintained 7 company vehicles 7 Field Service Engineers,
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Temporary Territory Supervisor
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Dec 2015 - Mar 2016
Currently Supervise 14 Customer Service Engineer's All Second Line Response Technicians - to ATM's for I.B.C. Banks and Plains Capital Banks, and for BBVA Compass, Banks, Wal-Greens Pharmacy Pneumatic tube systems and Brands Die-bold, Hamilton Air, American Vault. I serviced a customer base of banks across the Rio Grand Valley which is Deep south TX next to the Mexican boarder, and the Corpus Christi Area to Victoria TX. San Antonio, Austin, Laredo, & Eagle Pass TX. I serviced Diebold, NCR, Triton, and Hyosung ATMs. I maintained 15 company vehicles 14 Field Service Engineers, and 3 warehouses.
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United States
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Financial Services
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100 - 200 Employee
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CSE- Customer Service Engineer - S.L.M. Second Line Maintenance
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Jul 2014 - Feb 2015
Second Line Response to ATM's for I.B.C. Banks and Plains Capital Banks, and for BBVA Compass Banks Pneumatic tube systems and Brands Die-bold, Hamilton Air, American Vault. I serviced a customer base of banks across the Rio Grand Valley which is Deep south TX next to the Mexican boarder. I serviced Diebold, NCR, Triton, and Hyosung ATMs. I maintained a company vehicle and warehouse.
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CSE - Customer Service Engineer - F.L.M. First Line Maintenance
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Feb 2014 - Jul 2014
First Line Response ATM's for I.B.C. Banks and Plains Capital Banks, I serviced a customer base of banks across the Rio Grand Valley which is Deep south TX next to the Mexican boarder. I serviced Diebold, NCR, Triton, and Hyosung ATMs.
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Omni Direct Communications
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Corpus Christi, Tx and Rio Grande Valley (RGV)
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Quality Control Inspector
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Feb 2013 - Jun 2014
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Corpus Christi, Tx and Rio Grande Valley (RGV)
Quality Control Inspector for Time Warner Cable for Sub-Contracting Installers and In-house Techs. To check and photograph the quality of there installations on commercial accounts making sure that they meet all of Time Warner's standards for Cabling, Bonding, Connections from Tap, and customer satisfaction.
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VALLEY TECHNOLOGY SPECIALIST
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HARLINGEN TX.
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FORMER - Business Partner - VALLEY TECHNOLOGY SPECIALIST
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Jun 2011 - Mar 2013
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HARLINGEN TX.
Business Partner - VALLEY TECHNOLOGY SPECIALIST - Former Business Partner - Telecommunication and Network Specialist that service the Rio Grand Valley, Corpus Christi tx. and Laredo tx. service includes from reg POTS lines to PBX ph systems to cisco network systems. From cat 5e cable runs at wal-mart, to phone cabling rewiring of Whataburgers, to wireless access points at Walgreens Pharmacy's, to POS upgrades at Chili's Restaurants, to printer and scanner upgrades for CVS Pharmacy's, to POS upgrades at Bed Bath & Beyond, to Vonage phone service Installs, to Shoppertrak Installs for T-Mobile, Sprint, JcPenney's, Payless Shoes, to cisco Switch replacements for Kohl's department stores, Wal-mart's, JcPenney. phone T.S. for JcPenney's, CVS Pharmacy, Whataburger's, T.V. Monitor upgrades for Gamestops, Burger king, and WalGreens Pharmacy. Network scales T.S. for Wal-Marts, and Cable T.S. for Wall of eye's for Wal-Mart and Sam's, Phone Repair for Costco, Phone repairs and Install for Autozone, Advance auto and Sally's Beauty Supplies, and Cinemark and Edward Theaters.
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applebees helpdesk tech
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Feb 2007 - Sep 2011
fix applebees software and hardware issues
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RGV Phone Co.
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McAllen, Texas Area
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Telecommunications Technician
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Mar 2011 - Jun 2011
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McAllen, Texas Area
Telecommunications Technician
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Digital Communications
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Harlingen, Texas
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Telecommunication Technician
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Oct 2010 - Feb 2011
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Harlingen, Texas
Telecommunication Technician
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Platinum
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Harlingen, Tx.
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Direct TV Installer
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Aug 2009 - Nov 2009
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Harlingen, Tx.
Subcontractor for Direct TV Installer
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Field Supervisor/Quality Control Supervisor
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Feb 2009 - Aug 2009
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Mercdes, Tx.
Supervision of Time Warner Cable sub contractors for Installers and Q.C.
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Time Warner Cable Installer and Quality Control
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May 2008 - Feb 2009
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Pharr Tx.
Installer for Time Warner Cable for Video, phone, and Internet Devices. Also Quality Control Check for Installations
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Electronics Specialist
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Aug 1997 - Sep 2006
Manitance and Repair of Electronic equipment, such as P.A. systems, fire/alarm systems, Telephone Keysystems and analog phones, Score boards, Security systems
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Blockbuster
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Harlingen, Tx.
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Customer Service Rep. (CSR) Customer Service Cord. (CRC)
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Aug 1993 - Aug 1997
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Harlingen, Tx.
Customer Service Rep for Customers with Movie questions and help check out cust. also shift leader when mgr not avil.
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Fruit of the Loom
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Harlingen, Tx.
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Electronic Technician
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Mar 1996 - Jun 1997
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Harlingen, Tx.
Automations Night Technician for Gitano Jeans Dept. Maintance and Repair of Washex Washers, automatic shuttles and automated Drayers, Steam presses, Jukie Sowing machines and Tack machines.
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Lopez SuperMarket
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Harlingen Tx.
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Sacker, Cashier, Stocker
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Aug 1992 - Aug 1993
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Harlingen Tx.
Sacker, Cashier, Stocker
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Education
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1993 - 1998Texas State Technical College
Associate's Degree, Associate's of Applied Science in Electronic Technology -
1989 - 1992Harlingen High School
Diploma, Principles of Technology/Electronics
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