Experience

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  Asia Shipping

  • Brazil
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Ocean Export Manager

    • Jul 2023 - Present

    • Develop new export shipments of commodities and general cargo on a FCL condition. • Maintenance of current customers onboard through constant visits and monitoring shipping performance. • Market Analysis based on statistics of Datamar and other internal tools.• Elaborate reports and provide specific information to sales team in order to allow them bringing new businesses to the company. • Keep regular contact along with carriers in order to discuss business opportunities and make sure our customers have the best possible rates and conditions.• Maintain close contact with sales team participating on visits and international trips in orer to make sure our customers are well suppliedwith services and information as well. • Develop new customers and businesses through constant researches in Data Liner and similar programs. • Establish contact, provide sales leads and develop relationship with Asia Shipping offices and partners worldwide. • Respect ethical values, quality and environmental policies of the company.• Promote market strategies in order to develop new businesses based on competitive tariffs and quality of service.

  • Pricing Specialist

    • Oct 2018 - Jul 2023

    • Develop export shipments of commodities, focused on wood and plywood markets. • Increase partnerships and relationship with shipping companies (carriers) and service providers.• Elaborate reports and provide specific information to sales team in order to allow them bringing new businesses to the company. • Make fine negotiations along with carriers in order to bring competitive conditions to our offers and rates.• Maintain close contact with direct shippers so that I can be constantly updated about market changes and tendencies. • Explore Data Liner and similar resources which could bring us important and strategic information.• Develop new customers and businesses through constant researches in Data Liner and similar programs. • Establish contact, provide sales leads and develop relationship with Asia Shipping offices and partners worldwide. • Respect ethical values, quality and environmental policies of the company.• Promote market strategies in order to develop new businesses based on competitive tariffs and quality of service.

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  Kuehne + Nagel

  • Switzerland
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Forest Products Supervisor

    • Feb 2017 - Sep 2018

    • Manage sea export activities related to Forest Products on a national level, monitore and assure high customer service quality and response time for all our customers. • Develop new tasks according to company’s needs or eventual new work distributions.• Define stuffing plans for cargoes of different weighs and dimensions, evaluating compatibility with suitable containers types. • Make negotiations and hire services from all sort of suppliers, such as: maritime companies, trucking companies, warehouses and agencies, dealing with expressive volume of containers from Forest Products exporters. • Maintain close contact with customers and counter parts abroad, providing information, clarifying doubts and making necessary agreements to proceed with shipments and keep clients loyal to Kuehne+Nagel.• Elaborate commercial proposals, specific projects and BID's related to Forest Products segment.• Develop new customers through constant researches in Data Liner and similar programs. • Establish contact and make agreements with other offices of the company worldwide. • Find out new procedures to improve logistics flow over Forest Products shipments reducing costs and increasing profitability both for Kuehne+Nagel as well as for our customers.• Respect ethical values and quality and environmental policies of the company.• Promote market strategies in order to develop new businesses based on competitive tariffs and quality of service.

  • Seafreight Supervisor

    • Nov 2014 - Jan 2017

    • Handle sea import and export activities at the branches of Curitiba and Itajai, planning and controlling service and information flow, delegating tasks throughout employees, prioritizing activities and solving operational issues and assuring excellent relationship with customers and suppliers.• Negotiate and hire services from all sort of suppliers, such as: maritime companies, trucking companies, warehouses and agencies, dealing with volumes, different kind of cargoes and related services.• Maintain close contact with customers and sales team, providing information, clarifying doubts and making necessary agreements to proceed with shipments.• Elaborate commercial proposals, specific projects and BID’s along with commercial and sales department. • Establish contact and make agreements with other offices of the company in Brazil and worldwide. • Manage entire team under my responsibility, training, evaluating performance and increase motivational levels of all members.• Respect ethical values and quality and environmental policies of the company.• Develop new tasks according to company’s needs or eventual new work distributions.• Define stuffing plans for cargoes of different weighs and dimensions, evaluating compatibility with suitable containers types. • Promote market strategies in order to develop new businesses based on competitive tariffs and quality of service.• Promote people and management based on planning, communication, interpersonal relationship and focus on customers.

  • Operational Key Account Manager

    • Nov 2013 - Oct 2014

    •Promote and monitor the highest level of customer satisfaction, new business, services and visibility solutions in order to ensure customer reliance in the company.•Handle customer complaints efficiently and satisfactorily in accordance to the company standards.•SOP management and monitoring compliance at a national level.•Assure all operations and KPI’s established with customers will be fulfilled and performed as agreed.•Prepare monthly presentations to show company’s performance (KPI’s) to the customer.•Work closely to the products managers always seeking for continuous improvement on all operations levels.•Escalate and report relevant concerns and matters within the organization to ensure they’ll be solved and defined as soon as possible.•Play a key role on assisting the development of the customer strategies and achievement of goals, interfacing with the company’s organization to guarantee these strategies will be supported.

  • Sea freigth Import and Export Senior Analyst

    • Nov 2007 - Oct 2013

    • Import and export sea freight shipment coordination.• Specific expertise on refrigerated cargos (reefer containers).• Follow-up: shipment monitoring from the moment of booking request up to arrival at the final destination.• Conducting customer’s visits along with sales executives. • Accurate expertise on all Brazilian customs procedures and demandings.• Sales support to some specific accounts.• Specific expertise on Project shipments: break bulk and out of gauge cargo usually loaded into flat rack, platform and open top containers.• Key account coordinator of strategic customers such Metso and Brose Automotive. Focused on supplying their high level of demand. • Prospection of new business to the company.• Development of logistics solutions to the customers.• Sales proposals understanding as well as expertise on “BID’s” and global tenders.

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  CMA CGM

  • Itajaí Area, Brazil

  • Customer Service

    • Dec 2004 - Oct 2007
    • Itajaí Area, Brazil

    • Issuance and control of demurrage and detention invoicing.• Empty container stock control at the company’s depot.• Sales support providing sea freight quotations, market prospection research and customers commercial visits. • Generation and dispatch of sea freight bookings to customers. • Acting based on Caribbean, Latin America, United States and Asia services.• Vessel’s cargo readiness control.• Post-shipment monitoring (cargo tracking up to final destination).