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Rodrigo Ponce profile image

Rodrigo Ponce

Front Office Manager at Hotel Zoe Fisherman's Wharf
Intro Book
Experienced hospitality manager with expertise in front office management and customer service.
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Location
San Francisco, California, United States, US
Languages
  • Español -
  • Inglés -
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Bio

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Rodrigo Ponce is a seasoned hospitality professional with 17 years of experience in front office management, travel planning, and customer service. He has held various leadership positions in top hotels and resorts, including Front Office Manager at Hotel Zoe Fisherman's Wharf and Guest Services Manager at Four Seasons Hotels and Resorts. With expertise in Spanish and English, Rodrigo has worked in multiple locations, including San Francisco, Vail, Austin, and Cancún. He holds a degree in International Tourism from Universidad Anáhuac.

Experience

  • Hotel Zoe Fisherman's Wharf
    • San Francisco, California, United States
    • Front Office Manager
      • Oct 2022 - Present
      • San Francisco, California, United States

  • Journey Mexico
    • Travel Planner
      • Oct 2021 - Oct 2022

  • Four Seasons Hotels and Resorts
    • Canada
    • Hospitality
    • 700 & Above Employee
    • Guest Services Manager
      • Nov 2019 - Apr 2020

    • Guest Services Manager
      • Apr 2018 - Nov 2019

    • Assistant Guest Services Manager
      • Apr 2017 - Apr 2018

  • Omni Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Assistant Front Office Manager
      • Jul 2016 - Jan 2017

    • Overnight Hotel Manager
      • Nov 2015 - Jul 2016

  • The Pelican Bay Foundation
    • Naples, Florida Area
    • Food and Beverage Supervisor
      • Nov 2014 - Apr 2015
      • Naples, Florida Area

  • Renaissance Hotels
    • Baltimore, Maryland
    • Assistant Front Office Manager
      • Sep 2013 - Sep 2014
      • Baltimore, Maryland

  • Hilton Hotels & Resorts
    • Cancún Area, Mexico
    • Front Office Agent
      • May 2007 - Dec 2009
      • Cancún Area, Mexico

Education

  • 2007 - 2012
    Universidad Anáhuac
    International Tourism, Tourism and Travel Services Management

Suggested Services

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Industry Focus. “Hospitality”

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