Experience

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  Element Fleet Management

  • Canada
  • Financial Services
  • 700 & Above Employee

  • Senior Billing and Controls Analyst

    • Apr 2023 - Present

  • Billing and Controls Specialist

    • Mar 2021 - Apr 2023

  • Operations Analyst

    • Jul 2020 - Mar 2021

    •Built out programs/process to proactively govern clients logistic footprint, nationally•Played a relationship management role across our global vendor eco-system, acting as an escalation manager across complex/matrixed organizations belonging to the fortune 100 customer cohort•Programmatically resolved recurring conflicts between our partner community and our flagship clients by identifying patterns and engaging our eco-system to evolve process

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  Robert Half

  • Baltimore, Maryland Area

  • Senior Technical Recruiter

    • Sep 2019 - Apr 2020
    • Baltimore, Maryland Area

    • Recruiting, interviewing and placing IT professionals in contract and contract-to-hire positions with clients.• Providing the highest quality customer service to both clients and candidates.• Providing consistent communication and career guidance to candidates.• Participating in industry trade associations to increase our presence within the local IT community.• Strategizing with teammates to accomplish weekly business growth goals.

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  Northwestern Mutual

  • Columbia, MD

  • Financial Advisor

    • Dec 2016 - Sep 2019
    • Columbia, MD

    •Primary duty included comprehensive reviews of client finances through risk management and wealth-accumulation strategies•Analyzed client employee benefits programs as a part of client financial readiness •Partnered with certified financial analysts to create illustrations and run retirement analysis •Drafted reports and gave presentations on macro-economic trends, industries and individual stocks•Developed strategies to efficiently prospect for new clients •Navigated prospects through entire sales process, and maintained client contact ranging from monthly to annual reviews

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  The Distinctive Edge

  • Timonium, MD

  • Account Executive

    • Jun 2016 - Sep 2016
    • Timonium, MD

    • Direct sales, client acquisition and retention for Fortune 15 company.• Responsible for direct sales and client acquisition campaign of Verizon• Facilitated office workshops to prepare team for daily sales activities• Achieved monthly sales quotas on a continual basis • Planned meetings with existing customers to analyze their current programs and expand sales opportunities

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  University of Maryland Baltimore County

  • Baltimore, Maryland Area

  • Facility Operations Specialist

    • Dec 2015 - Jun 2016
    • Baltimore, Maryland Area

    -Participated in the development of, and oversaw implementation and administration of, unit policies, systems, and procedures.-Provided supervision, oversight and coordination of operational and administrative activities.-Facilitated in opening and closing of on campus commons facility.