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Rod Hall profile image

Rod Hall

Store Leader at <a class="not-italic font-text_font text-[18px] font-bold cursor-pointer text-link_color" target="_blank" href="/companies/royal-farms">Royal Farms</a>
Intro Book
Retail and management expert with 20+ years of experience delivering results-driven leadership and customer service.
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Location
Baltimore, Maryland, United States, US
Skills
  • Management
  • Retail
  • Customer Service
  • Team Leadership
  • Inventory Management
  • Show all
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Bio

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Rod Hall is a seasoned retail and management professional with 20+ years of experience in various roles, including Store Leader, Assistant Store Leader, Customer Service Representative, and Business Owner. He has a strong background in leadership, inventory management, and customer service. Hall holds an Associate's degree in Business Administration and Management from Coppin State University.

Experience

  • Royal Farms
    • United States
    • Retail
    • 700 & Above Employee
    • Store Leader
      • Nov 2023 - Present

    • Store Leader
      • Nov 2022 - Nov 2023

      Following company processes to drive bottom line sales and CGM. Developing associates to take my job or grow within other areas of the company.

    • Assistant Store Leader
      • May 2022 - Nov 2022

    • Assistant Store Leader
      • Apr 2022 - May 2022

    • Customer Service Leader
      • Aug 2021 - Apr 2022

  • Crownlife Lawncare & Services
    • Baltimore, Maryland, United States
    • Business Owner
      • Jul 2021 - Present
      • Baltimore, Maryland, United States

      Providing quick and professional lawncare, tree trimming, mulching and other services

  • Crownlife Clothing Company
    • Baltimore, Maryland
    • Business Owner
      • Jan 2013 - Present
      • Baltimore, Maryland
  • Kohl's
    • Ellicott City, Maryland, United States
    • Customer Service Representative
      • Sep 2022 - Nov 2022
      • Ellicott City, Maryland, United States

      Providing superior customer service, recovering various departments

  • Dollar General
    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Nov 2018 - Mar 2020

    • Assistant Store Manager
      • Feb 2018 - Nov 2018

  • Ollie's Bargain Outlet, Inc.
    • Kennett Square, Pennsylvania
    • Store Team Leader
      • Oct 2016 - Oct 2017
      • Kennett Square, Pennsylvania

      Raised sales 1st year, despite less customer traffic and being short staffed majority of the year. Raised customer loyalty, from bottom half of district to top half, a key metric for Ollies. Aggressively sold older merchandise, while there was margin still to be made. Moved the P&amp;L statement ...

  • Ollie's Bargain Outlet - Harrisburg, PA
    • Randallstown, Maryland
    • Co Team Leader
      • Jun 2015 - Oct 2016
      • Randallstown, Maryland

      Helped turn around a defunct freight process. Cut shrink by almost a basis point in a year.

  • Advance Auto Parts
    • Baltimore, Maryland Area
    • Assistant General Manager
      • Jul 2012 - Nov 2014
      • Baltimore, Maryland Area
  • Lowe's Companies, Inc.
    • Catonsville, Maryland
    • freight flow department manager
      • Dec 1999 - Jun 2013
      • Catonsville, Maryland
  • Hechinger Company (inc)
    • Baltimore, Maryland Area
    • Department Supervisor
      • Sep 1998 - Dec 1999
      • Baltimore, Maryland Area
  • Frankels Home Furnishings
    • Baltimore, Maryland
    • Store Manager
      • Aug 1995 - Aug 1998
      • Baltimore, Maryland

      Managed 2-4 employees, hired/fired employees, created weekly schedules, developed sales plans to reach sales goals, cultivated a customer first environment

Education

  • 1996 - 1998
    Coppin State University

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Industry Focus. “Retail”

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