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Robin Taylor Windom is a seasoned executive with extensive experience in leadership development, organizational development, and customer relationship management. She has held various roles, including CEO, Homemaker, Therapeutic Program Worker, Property Preservationist, Admissions Coordinator, Medical Office Manager/Consultant, Financial Counselor, Physician Consultant, and Medical Assistant/Sr. Manager. Robin holds a Bachelor of Science in Business Administration from Colorado Technical University and has completed various continuing education courses in management, marketing, and healthcare.

Credentials

  • Certified Phlebotomy Technician
    International Academy of Phlebotomy Sciences, Inc.
    May, 1992
    - Jun, 2026
  • CPR
    Warrensville Development Ctr.
    Jan, 2016
    - Jun, 2026

Experience

    • CEO
      • Jun 2018 - Present
      • Euclid, Ohio

      Consult Remington College business graduates for start up and online businesses.

  • Home Sweet Homemaker
    • Cleveland/Akron, Ohio Area
    • Homemaker
      • May 2014 - Present
      • Cleveland/Akron, Ohio Area

      Healthy Home Base Business, Provider of care.com. Caregiver, home cleaning, organizing, preparing meals, escorting to Dr. appointments, and sitter for the elderly, children and pets.

  • Warrensville Development Ctr
    • Highland Hills, Ohio
    • Therapeutic Program Worker
      • Jun 2016 - Jan 2017
      • Highland Hills, Ohio

      Caring for indiviuals diagnosed with severe and profound challenges that need extensive support with daily living activities, social skills, hygiene, and healthcare needs. I was a primary service provider for up to four clients at one time and four co-workers.

    • Property Preservationist
      • Sep 2009 - May 2014
      • Atlanta, Georgia

      Started a Cleaning Task FORCE (Foreclosures, Office, Residential, Commercial, and Estate sales) Business. Organized an outstanding team of Carpenters, Electricians, Plumbers and Handymen that reached a 5 Star status rating with Home Advisors. Initiated the first impression via in person estimat...

  • Bayfront Health St. Petersburg
    • 701 6th St. St. Petersburg, Fl.
    • Admissions Coordinator
      • Nov 2004 - May 2009
      • 701 6th St. St. Petersburg, Fl.

      Created a better work relationship and environment between Nursing Staff and PAS Staff. Changed the flow of patients being seen in the emergency room now escorted to the Discharge Desk to collect copay and coinsurance prior to patient receiving discharge instructions and medication by the Nurse....

  • Rainbow Consultant, LLC
    • Pinellas Park, Florida
    • Medical Office Manager/ Consultant
      • Jun 2002 - Oct 2004
      • Pinellas Park, Florida

      Start up Geriatric Practice, Credentialing, Networking, Marketing, hiring Staff Members, purchasing office equipment, and computer system. Working with Dr. and Nurse Practitioners on re-establishing themselves in a new area. Grossed $500.000 in the second year. Got Dr. appointed Medical Direct...

  • Cleveland Clinic
    • 9500 Euclid Ave., Cleveland, Ohio
    • Financial Counselor
      • Jan 1998 - Jul 2002
      • 9500 Euclid Ave., Cleveland, Ohio

      Maximized revenue in Accounts Receivables via ER and the Clinics due to collecting copays, deductibles, and coinsurance for services rendered. Reduced the risk of write offs by interviewing patients prior to their visit and working out a payment plan based on their income. Also, retained a Medi...

    • Personal Physician Consultant
      • May 1997 - Jul 2002
      • Pinellas Park, Florida

      Physician Consortium, Contractual Agreements, Mal Practice Insurance, Merger with OPSI and HCA Healthcare, Relocation of Physicians leaving OPSI, Consulting with Physicians, Insurance, Lawyers regarding Eminent Domain, Conflict of Interest, and Re-Credentialing for another facility, CME's,...

  • St. Luke's Health System
    • 33001 Solon Rd., Solon, Ohio
    • Medical Assistant, Supervisor, Office Mgr., Sr. Mgr., Practice Mgr., Acting D...
      • Jan 1977 - May 1997
      • 33001 Solon Rd., Solon, Ohio

      Managed a 34 offices of a Physician Group (OPSI), an Adult Day Care Center (Pathways), a Comprehensive Assessment Program for the Elderly (CAPE). Overseeing the day to day operations of assigned practice locations throughout the Eastside of Cleveland, Ohio and surrounding suburbs. Ensuring effi...

Education

  • 2019 - 2022
    Colorado Technical University
  • 1996 - 1996
    Keye Production Center
  • 1996 - 1996
    Professional Acknowledgement for Continuing Education(PACE)
  • 1994 - 1996
    Pathfinders Associates
  • 1994 - 1994
    John Carroll University
  • 1993 - 1993
    Business Network
  • 1990 - 1991
    Remington College-Cleveland Campus
  • 1993 -
    Siemens Burdick, Inc
  • 1974 - 1977
    Kent State University
  • 2017 - 2019
    Colorado Technical University

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