Experience

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  Casey Family Programs

  • Monterey Park, California, United States

  • Office Administrator, Los Angeles County Field Office

    • Apr 2022 - Present
    • Monterey Park, California, United States

    Daily management of administrative and operational functions. Designs, implements, and oversees effective and efficient administrative processes and ensures compliance with applicable laws, regulatory requirements, and company policies and procedures to accomplish systematic improvement. ▪ Serve as a member of the LACFO’s Management team and as the Safety, Risk and Incident Committee Leader, and as a member of the Direct Services Leadership team of the Casey organization for the Child and Family Services Division. ▪ Maintain processes and procedures for financial management (employee expenses, payment authorizations, vouchers, credit cards, etc.), contract administration, payroll, records retention, and other office operations.▪ Leads the preparation of the yearly budget, forecasting, and monitoring of the budget. Analyzes monthly budget reports, completes the Monthly Spending Analysis (MSA) and spending reports to ensure accuracy and accountability.▪ On a quarterly basis, provide a budget overview to office staff to discuss each program’s spending and ensure good stewardship of monies being used to appropriately meet the needs of clients.▪ Establish effective and efficient business functions including facilities, property and contract management, review and approval requests for supplies, furniture, and equipment.▪ Effecting organizational efficiencies by defining and creating processes, working with cross-functional teams on implementation, and keeping staff “looped in” regarding office and organization’s strategic goals.▪ Directly supervises administrative staff, including establishing performance expectations, assigns, manages, and balances tasks and projects, and manages outcomes. ▪ Provide supervision, coaching/mentoring, and opportunities for professional development and growth ▪ Responsible for maintenance of personnel records to ensure compliance with state/county, and company requirements.

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  All Peoples Community Center

  • Los Angeles, California, United States

  • Director, Retired & Senior Volunteer Program (RSVP)

    • Jul 2020 - Apr 2022
    • Los Angeles, California, United States

    Full-time responsibility for the development and operation of the Program. Collaborated with placement partners to orient, empower, and inspire others toward increasing community engagement. Maintained compliance with AmeriCorps’ program policy guidelines thereby allowing the program to meet critical community needs.▪ Served as a member of the Executive Team of APCC who sponsors the Retired & Senior Volunteer Program.▪ Recruited, supervised, mentored, and motivated a diverse team of employees, volunteers, youth, and collaborative partners. Oversee and monitor staff and intern performances against operational goals and reporting requirements.▪ Enhanced the total efforts of the Program through active involvement with community organizations, other national service programs and conducting outreach efforts and volunteer engagement activities, public-speaking events, traveling to placement sites to give presentations, conduct trainings, and ensuring adherence to regulatory and internal processes.Gather data, compile information, and prepare internal, funders and AmeriCorps reports. Developed and maintained fiscal, personnel, program and volunteer records. ▪ Due to the impact of COVID-19, developed Wellness Program to serve low-income, disabled, homebound and isolated seniors, in which volunteers had the option to conduct companionship services virtually.▪ Sole grant writer (awarded): 2021 AmeriCorps RSVP Competition grant for $86,000, and $50,000 from President Biden’s American Rescue Plan Augmentation funds, and $25,000 grant HALO Award.

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  Lifestylespoetry.com

  • Long Beach, California, United States

  • Administrator/Writer

    • Sep 2014 - Oct 2020
    • Long Beach, California, United States

    Designed original written works, monitored, and controlled resources, expenses, and inventory; developed content, completed regulatory paperwork, including copyrighting product, and creating marketing materials.▪ Developed business plan.▪ Wrote product line in nine different categories, wrote Lifestyles Corner commentaries.▪ Ensured website accuracy and saw that all site content was up to date.

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  The Guidance Center, Long Beach

  • Long Beach, California, United States

  • Administrative Director

    • Jul 2001 - Mar 2015
    • Long Beach, California, United States

    Day-to-day management of operational functions; human resources, executive/administrative staff, volunteers/consultants, vendor and facilities management, IT, and electronic records and billing departments. ▪ Key member of directorial team managing a $12 million annual operating budget with direct budget oversight for administrative and operational departments.▪ Traveled monthly to visits six locations including Catalina Island to consult with Program Managers and staff to provide operational oversight, guidance, and troubleshoot any pressing issues.▪ Property, facilities, vendor, and contract management: reviewed, negotiated, and approved contracts/service agreements; review and approval purchasing of supplies, furniture, and equipment for 6 locations. Space planning, office relocations and liaising with property management.▪ Oversight of Human Resources Department, including development of policies and procedures, onboarding; engaged, coached, and motivated diverse, cross-functional teams to work on projects. ▪ Successfully led a cross-functional team for project management of Phase I $700,000 agency-wide technology improvements and Phase II, $450,000 implementation of the Electronic Record and Billing system’s transition from paper charts, improving workflow, quality in documentation and improved compliance with audits.