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Robin Herzog is a seasoned retail professional with 25+ years of experience in leadership, management, and product development. She has held various roles, including Product Manager, Office Manager, and Buying Department Administrative Assistant, and has a strong background in strategic planning, sales, and customer service. She has worked with several major retailers and has a proven track record of improving operational efficiency and driving business growth.

Experience

    • Buying Department Administrative Assistant
      • Mar 2015 - Present
      • Acton, Ma

      Provide support for the VP of Merchandising and the jewelry buyer, as well as for the two owner-merchants as needed. Point of contact for buying department vendor inquiries. Interface daily with the Buying Team, Visual, Marketing, Accounting and Operations Departments as well as store jewelry managers. Manage the merchandise register assortment for 86 stores.• Create reports and provide analysis of sales, sell-through, turn and gross margin on a daily, weekly, monthly, quarterly and seasonal basis. Conduct data entry, PO and SKU management, database maintenance and place orders/reorders. Manage talent platform; create and post job descriptions, review and recommend candidates, on board new hires. Schedule and maintain multiple calendars of appointments and meetings and book travel arrangements. Process and approve expense reports; approve time cards and buyer time off. Create, revise and maintain Power Point presentations. Perform market research. Manage point of sale register merchandise assortment.Accomplishments:• Devised tracking system resulting in 100% collection of vendor-committed marketing dollars, an increase of over 75%• Redesigned management process of in-store register merchandise assortment leading to improved compliance and uniformity among stores• Created jewelry fixture inventory tracking program resulting in more efficient fixture deployment and decreased lead time across 86 stores and modernized system for producing seasonal jewelry markdown packages for stores improving inventory turnover• Improved communication system with store sales teams for key jewelry vendor causing record employee sign-up for critical 4th quarter incentive program

  • DMC Accounting + Technology
    • Waltham, Massachusetts
    • Office Manager
      • Jan 2010 - Mar 2015
      • Waltham, Massachusetts

      • Managed staff of 8 and operations of outsourced bookkeeping/accounting and technical consulting services firm. Composed and edited proposals. Created marketing materials and brochures for trade shows. Client invoicing. Client database management. Coordinated with external payroll provider to help run payroll. Bookkeeping; accounts payables, accounts receivables. Ensured employee expense accounts were accurate and processed payments. Reconciled credit card and bank statements monthly. Maintained schedules. Managed office supplies and scheduled maintenance of machinery.

    • Product Manager
      • 1988 - 2003
      • Andover, Massachusetts

      Cut&Sew: Express StoresSkirts: The LimitedDresses: Express StoresFreelance:TJX: SweatersMarshalls: JeansAmes Dept Stores: Childrens SportswearVictorias Secret: Sportswear, Daywear• Led all aspects of product development from conceptualization and design to pre and post production. Managed global sourcing and factory allocation. Negotiated costs and lead times with overseas sourcing offices and factories. Worked closely with Limited buyers, participating in seasonal trend overviews, product review meetings, material/print direction and changes. Prototype approvals. Sourced styles and fabrics. Worked closely with Hong Kong sourcing office. Identified global market trends as well as local marketplace trends. Attended product fittings with the technical design department keeping detailed records of any changes or comments and communicating with factory to ensure execution. Domestic travel. International travel.

Education

  • Michigan State University
    Bachelor of Science (BS), Retail and Retail Operations
  • Syosset High School

Suggested Services

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Industry Focus. “Retail”

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