Experience

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  Marriott Vacations Worldwide

  • Scottsdale, Arizona, United States

  • Executive Sales Representative

    • Sep 2022 - Present
    • Scottsdale, Arizona, United States

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  Diamond Resorts™

  • South Lake Tahoe, California

  • Timeshare Sales / Vacation Counselor

    • Jun 2018 - Feb 2023
    • South Lake Tahoe, California

    • Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.• Develop and maintain records on customer contacts and use that information to support effective follow up.• Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.• Explain the features, advantages and benefits of the product and advocate the appropriate number of points to accommodate the prospective owners and owner’s current and future vacation needs.• Product knowledge of various ownership lines

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  Expedia Group

  • Hawaiian Islands

  • Lead Concierge

    • Jan 2015 - Jun 2018
    • Hawaiian Islands

    • Facilitated guest interactions with the highest level of hospitality and professionalism. Accommodating special requests; resolves customer complaints; assists customers in all inquiries in a timely manner.• Top Sales in Hawaii• Awarded #2 in the State of Hawaii for Top Sales with Expedia Local Experts of 2017 • Inducted into the Million Dollar Club with Expedia Local Experts, reaching One Million in sales by Third Quarter 2017

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  Kauai Athletic Club

  • Personal Trainer and Group Fitness Instructor

    • Jan 2014 - Jun 2018

    • Promote a safe and fun group environment for members• Modify classes and routines according to the fitness level of class participants• Emphasize and maintain safety during all lessons

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  Sun Oaks Tennis & Fitness

  • Personal Trainer and Group Fitness Instructor

    • Jan 2010 - Jun 2014

    • Promote a safe and fun group environment for members• Customize classes and routines according to the fitness level of class participants• Educated guests on safety procedures & proper implementations to ensure a positive experience • Certified AFAA Group Exercise Instructor, AFAA Personal Trainer, BTS Programs: Centergy, Power, Core, Ride, R30. Currently enrolled in Yapana Yoga Academy

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  Sun Oaks Tennis & Fitness

  • Marketing and Sales Representative

    • Jan 2010 - Jun 2014

    • Promote club sales and marketing aspects of future sales• Interact with members and answer questions Hosted and organized all site inspections and site visits, including groups events

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  Frase & Frase Investments

  • Redding, California Area

  • Bookkeeper

    • 2008 - 2010
    • Redding, California Area

    " Prepare weekly inventory reports & balanced expenses " Created or modified documents using Microsoft Office Excel, Publisher and Word " Typed, transcribed, assembled and distributed information" Maintained office calendar to coordinate work flow and meetings " Answered questions via phone, email and in person to direct the guest to the appropriate team members

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  Lahmont-Doherty Earth Observatory & MATE/BIOS

  • Marine Technician

    • Jan 2007 - Dec 2009

    • Provided highly skilled technical support to scientists including preparation, deployment,testing, operation and repair of electronic and mechanical equipment used to acquiremarine scientific research• Performed work at the Observatory and during at-sea fieldwork• Supervised overall operations of the Recording Department including seismic streamers• Monitored and recorded high quality data within the required specifications• Installed VGA Distribution Equipment, a multi thousand dollar equipment, allowing videodisplay on every level of the Atlantic Explorer• Operation of Seabird CTD and Operation of Data Acquisition System

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  Redding Recreational

  • Coordinator

    • Jan 2002 - Jan 2006

    • Awarded the Red Cross “Real Heros” Award for resuscitating a small child• Managed staff of 20-30, including hiring, scheduling, interviewing, and training• Managed facility including opening and closing procedures• Collaborated team oriented environment• Scheduled a variety of public events to promote facility to the public