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Robert Norris

Marketing Coordinator at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Advanced Water Systems</span>
Intro Book
Creative and detail-oriented marketing professional with experience in content creation, social media management, and customer service.
  • Claim this Profile
Location
Knoxville, Tennessee, United States, US
Skills
  • Creative Writing
  • Graphic Design
  • Social Media
  • Social Networking
  • Customer Service
  • Show all
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Bio

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Robert Norris is a creative and detail-oriented professional with a strong background in marketing, customer service, and writing. He has experience in creating digital and print content, managing social media, and providing excellent customer service. He holds various certifications in digital marketing and social media marketing. With a degree in Writing Communications with a concentration in Graphic Design from Maryville College, Robert has developed a unique blend of creative and technical skills. He is eager to learn and apply his skills in a dynamic and fast-paced environment.

Credentials

  • Advertising with Meta
    Coursera
    Aug, 2022
    - May, 2026
  • Meta Certified Digital Marketing Associate
    Meta
    Aug, 2022
    - May, 2026
  • Meta Social Media Marketing Professional Certificate
    Coursera
    Aug, 2022
    - May, 2026
  • Meta Social Media Marketing Specialization
    Coursera
    Aug, 2022
    - May, 2026
  • Brand Management: Aligning Business, Brand and Behaviour
    Coursera
    Jul, 2022
    - May, 2026
  • Fundamentals of Social Media Advertising
    Coursera
    Jul, 2022
    - May, 2026
  • Introduction to Social Media Marketing
    Coursera
    Jul, 2022
    - May, 2026
  • Social Media Management
    Coursera
    Jul, 2022
    - May, 2026

Experience

  • Advanced Water Systems
    • Louisville, Tennessee, United States
    • Marketing Coordinator
      • Oct 2023 - Present
      • Louisville, Tennessee, United States

      •Create digital and print content for AWS’s website, social media accounts, and postcard mailers.•Utilize CRM system to grow leads and market new services to new and existing customers

  • Resque
    • Knox County, Tennessee, United States
    • Marketing Assistant
      • Dec 2020 - Oct 2023
      • Knox County, Tennessee, United States

      •Design, copy write and aid in the launch of website landing pages for land sale companies to use for lead generation and turnout. •Monitor Facebook Business Suite daily for clients’ campaigns. This includes responding to potential customers’ questions and analyzing Facebook Ad performance.

  • Stein Mart
    • Knoxville, Tennessee Area
    • Customer Service Team Lead
      • Jun 2018 - Oct 2020
      • Knoxville, Tennessee Area

      Duties involve: • Training new associates on store and company-based promotions and initiatives.• Front-end cashiering, focusing on exceptional customer service and meeting store’s credit goals.• Store money auditing, making sure register's and safe are balanced to company standards.

  • Books A Million
    • Knoxville, Tennessee Area
    • Customer Service Specialist / Keyholder
      • Nov 2014 - May 2018
      • Knoxville, Tennessee Area

      Duties involve: • Providing product assistance to customers• Local social media support• Archiving books and magazines • Also serving as cashier & customer service lead• Training new employees on learning how to sell company promotions and incentives to customers.

  • Mary Beth West Communications, LLC
    • Alcoa, TN
    • Pro-Bono Account Service Assistant (Internship)
      • May 2013 - Aug 2013
      • Alcoa, TN

      During the summer of my junior year at MC, I had an internship at Mary Beth West Communications (MBWC), a PR firm in Alcoa, Tenn. Various responsibility included taking care of the firm’s pro-bono accounts. These included services mainly for non-profit companies like Great Smoky Mountains Herita...

  • Pellissippi State Community College
    • Marketing Department Intern
      • May 2012 - Aug 2012

      I was a part time intern in Pellissippi State&#39;s Marketing Department. Various duties included:• Updating PSCC&#39;s Facebook and Twitter Page• Posting press releases to the college&#39;s website• Working on a mini project that gathered photos of various courses in effort to give prospective ...

  • Papa Johns
    • Customer Service
      • Mar 2006 - Aug 2012

      • Answered phones and took orders from customers• Provided exemplary customer service • Trained new employees to serve customers, answer phones, and increase their accuracy of orders that they take• Organized inventory for easier access

Education

  • 2012 - 2014
    Maryville College
  • 2009 - 2012
    Pellissippi State Community College

Suggested Services

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Industry Focus. “Marketing and Advertising”

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