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Robert Kennedy

Quality Analyst at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Global Payments Integrated</span>
Intro Book
Marketing and operations expert with 21+ years of experience in budget management, sales, customer satisfaction, and vendor management.
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Location
Quincy, Massachusetts, United States, US
Languages
  • English -
Skills
  • Marketing
  • Budgets
  • Management
  • Business Analysis
  • Vendor Management
  • Show all
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Bio

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Robert Kennedy is a seasoned marketing and operations professional with over 21 years of experience in managing budgets, sales, customer satisfaction, and vendor management. He has held various roles, including Staff Consultant - Account Management at Verizon, Operations Manager - New England at Pacific Telemanagement Services, and Area Supervisor at Tillingers Concierge Inc. Kennedy has also worked at Global Payments Integrated as a Quality Analyst. He holds a BSBA in Marketing from Suffolk University.

Experience

  • Global Payments Integrated
    • Boston
    • Quality Analyst
      • May 2016 - Present
      • Boston
  • Tillingers Concierge Inc
    • Greater Boston Area
    • Area Supervisor
      • Jul 2015 - Nov 2015
      • Greater Boston Area

      * Managed four (4) Supervisors and a Concierge staff of twenty-four (24) servicing seven (7) luxury properties* Collaborated with Human Resources for the hiring, placement, and training of new employees* Interacted with Property Management teams to ensure Concierge service meets/exceeds clien...

  • Pacific Telemanagement Services
    • Stoughton, MA
    • Operations Manager - New England
      • Oct 2011 - Nov 2014
      • Stoughton, MA

      * Established working facility for daily operation for the maintenance and installation of public telephones in New England.* Recruit, hire, train, and manage technicians and support personnel* Perform sales roles with accounts to complement sales force nationally* Identify and incorporate...

  • Verizon
    • Boston / National
    • Staff Consultant - Account Management
      • Apr 1989 - Dec 2010
      • Boston / National

      * Single point of contact for all Media Representatives and advertising agencies to manage national kiosk advertising annual revenue budget of $12M.* Negotiated, executed, and managed contracts with vendors that maximized use of Verizon payphone real estate requiring coordination of mult...

Education

  • 1981 - 1985
    Suffolk University

Suggested Services

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Industry Focus. “Telecommunications”

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