Experience

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  Designed Conveyor Systems (DCS)

  • United States

  • Principle, Solution Design

    • Apr 2024 - Present
    • United States

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  FORTNA

  • United States
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Senior Technical Executive

    • Sep 2021 - Apr 2024

  • Sr. Director Solutions Design

    • Sep 2018 - Sep 2021

    Senior practice leader for conducting field assessments, business performance improvement, lean work practices implementations at Client’s domestic & international distribution centers.  Responsible for developing business improvement plans, justifying OpEx and CapEx expenditures with (ROI) justification. Developed optimized facility designs that enable Clients key business strategies.  Partnered with Clients to build complex business plans, capital investments with financial justification and funding strategies. Organized Supply Chain to improve inventory turns, reduce E&O products, and minimize operational labor expense.

  • Director of Design Engineering

    • Sep 2016 - Sep 2018

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  The Numina Group

  • Greater Chicago Area

  • Sr. Vice President Design Engineering

    • Sep 2013 - Sep 2016
    • Greater Chicago Area

    The Numina Group is an industry leading design & build order fulfillment automation business. My role is to understand the customer's business strategies & performance requirements, and develop cost effective business solutions.General business leader for establishing strategic and tactical objectives. Collaborating with key business stake holders to achieve results. Establishing key performance indicators to measure improvements. Managing 15 direct reports including industrial engineers, operations managers, project managers, and systems developers. -Developed and implemented processes solutions that improve order fulfillment productivity by 30-45+% using lean process documentation, technology, and establishing clear / effective organizational communications.  -Implemented new WMS and WCS systems design and implementation in collaboration with IT  -Developed risk assessments and contingency plans to identifying key business capital projects -Delivered 15-19% EBITDA company contribution over the last three years

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  Sears Holdings Corporation

  • United States
  • Retail
  • 700 & Above Employee

  • Sr Director - Home Services

    • Apr 2011 - Sep 2013

    Regional Director/GM – Home Services, Pittsburgh, PA (Apr 2012 – Sep 2013)Responsible for 6 business P&L’s totaling $190M, 7 collective bargaining contracts, and 900 associates. Improved customer experience for product service by 3.75 days (30%) average by optimizing the service network Implemented High Performance Work team cultures to drive business goal alignment across all levels Fulfilled pre-service diagnostics driving first time solutions to 94% (700bpts improvement) and reduced variable expense by 24% Positioned repair techs and repair parts in satellite offices based on population trending and appliance sales data; created detailed forecasting models to predict appliance failures based on brand, age, population demographics, and appliance sales data Led a Supply chain team to rationalize the repair parts in the trucks to drive first time repair percentage from 93% to 97.6% Created focused cross functional work teams to address the improvements, communication being the key to allow teams to work through the constraints Functioned as regional business leader for 11 markets throughout the eastern Great Lakes to upper East Coast area for the In Home product services group Led to improvement in the region key performance indicator score by 20% in the first year, and 30% incremental in the second year

  • Director of Service Parts Logistics and Product Repair - Sears Holdings Corp

    • Feb 2009 - Jun 2011

    P&L responsibility for three separate business operating units - national parts distibution and logisitics, carry in product repair centers (west region), and national returns refurb center. In total 19 facilities - approx $150M in annual revenue.

  • Region General Manager

    • Sep 2006 - Feb 2009

    Western Region General Manager for the Home Services In Home product repair business.

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  Alorica

  • Chino Hills California

  • VP Operations

    • Jul 2003 - Jun 2006
    • Chino Hills California

    Global OEM consumer services for Gateway Computer Corp. Business leader over 3 off shore call centers, 2 - Manufacturing & Product Repair centers. 16 direct reports.Implemented ISO certification processes

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  DecisionOne

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • General Manager

    • May 2000 - Aug 2003

    Genertal Manager of an electronics warranty repair center.

  • General Manager

    • Feb 1993 - May 2000

    Overall business leader of B2B and B2C consumer distribution and logistics for the Eastern Region

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  Jostens

  • Memphis, TN

  • Plant Manager

    • Mar 1987 - Feb 1993
    • Memphis, TN

    Plant Manager of 100,000 recognition products distribution center