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RF

Robert Ford

General Manager at <a class="not-italic font-text_font text-[18px] font-bold cursor-pointer text-link_color" target="_blank" href="/companies/southwest-airlines">Southwest Airlines</a>
Intro Book
Seasoned aviation leader with 24 years of experience in customer service, leadership, and management.
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Location
Baltimore, Maryland, United States, US
Skills
  • Aviation
  • Airlines
  • Commercial Aviation
  • Customer Service
  • Leadership
  • Show all
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Bio

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Robert Ford is a seasoned aviation professional with 24 years of experience in customer service, leadership, and management, including 14 years with Southwest Airlines. He holds an Associate of Arts degree in Business Administration and Management from Western International University.

Experience

  • Southwest Airlines
    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • General Manager
      • Aug 2023 - Present

    • Station Manager
      • Apr 2021 - Present

    • Assistant Station Manager
      • Apr 2019 - Apr 2021

    • Manager Command Center
      • Jun 2018 - Apr 2019

    • Manager Command Center - Network Operations Center
      • Sep 2015 - Jun 2018

    • Manager Command Center
      • Aug 2014 - Sep 2015

    • Manager of Ramp and Operations
      • Apr 2011 - Aug 2014

    • Station Supervisor
      • Oct 2009 - Apr 2011

  • Cessna Aircraft Company
    • Wichita, Kansas Area
    • Sheet Metal Worker
      • Mar 2008 - Mar 2009
      • Wichita, Kansas Area
  • Evergreen EAGLE
    • Wichita, Kansas Area
    • MHE/Ramp Services Specialist
      • Oct 2007 - May 2008
      • Wichita, Kansas Area
  • CTS
    • Wichita, Kansas Area
    • Traffic Coordinator
      • Oct 2006 - Aug 2007
      • Wichita, Kansas Area
  • Southwest Airlines
    • Baltimore, MD; Kansas City, MO; Fort Myers, FL
    • Operations Agent/Supervisor
      • Nov 2000 - Oct 2006
      • Baltimore, MD; Kansas City, MO; Fort Myers, FL
  • United States Marine Corps
    • Logistics/Embarkation Specialist
      • Jul 1996 - Oct 2000

Education

  • 2005 - 2007
    Western International University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Airlines and Aviation”

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