Bio
Experience
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Program Manager
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United States
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Hospitals and Health Care
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700 & Above Employee
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Program Manager
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Jun 2014 - Present
-Manage daily operations of TPL recovery units including Cost Avoidance, Trauma and Estates.-Directly communicate with client regarding daily issues that arise.-Manage invoicing and Quality Assurance of Trauma, Estates, Credit Balances, Cost Avoidance, Commercial Billings and CHIP projects.-Generate monthly TPL reports for multiple states including West Virginia, Delaware, Maryland, Ohio and Washington D.C.
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Estate Caseworker
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Apr 2012 - May 2014
-Responsible for the WV Estate recovery program and its daily operations. -Negotiates and reduces liens for third party representatives involved in tort recovery cases (WV Medicaid and WV CHIP).-Review monthly invoices regarding billing irregularities.-Responsible for account receivables and its monthly responsibilities.
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CareFirst BlueCross BlueShield
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Charleston, West Virginia Area
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CSR
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Apr 2011 - Apr 2012
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Charleston, West Virginia Area
-Supplied patient benefit information and medical claim support to Large Group Providers and Members.-Identified and adjusted claims that were paid incorrectly, whether it was inaccurate procedure codes/modifiers, authorizations or referrals.
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Kanawha Valley Physical Therapy Center
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Dunbar, West Virginia Area
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Billing and Scheduling Specialist
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Jul 2010 - Sep 2010
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Dunbar, West Virginia Area
-Involved with scheduling and Medicare billing for the practice. -Responsible for insurance verifications and revising therapy charts to identify billable procedures.
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WV Governor's Office of Economics Opportunity
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Charleston, West Virginia Area
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Office Assistant
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Mar 2010 - Jul 2010
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Charleston, West Virginia Area
-Data entry, bookkeeping and other tasks in the aid of transferring grant and stimulus monetary funds to non-profit organizations.
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Education
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2009 - 2011Marshall University
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2005 - 2009The University of Charleston
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