Experience

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  California Employment Development Department

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Employment Program Representative

    • Jan 1988 - Sep 2012

    Duties of an Employment Program Representative are performed in a variety of functions. Some occasions might require explaining the Employment Development Department Caljobs Website System. The Personal Computer and Telephone System are major tools to inform employers of the Website System. The position requires excellent communicational skills to explain Caljobs Website System in terms of interpreting functions and implementing job orders simultaneously. The representative must be Microsoft proficient in terms of researching for valuable resource information to assist other computer users with manual functions of computerized systems. When positioned to perform responsibilities of a Functional Supervisor of Veteran Program under the direction of Field Office Managers. The representative must have abilities to plan, organize and direct operational activities to non-veteran staff and engaged in clerical or consultation activities. Major functional responsibilities of this position required supervising the completeness and accuracy of Chapter 31 case management files. Measuring Veteran Program accomplishments is verified by gathering data for synthesizing and evaluating office procedures. This means, culminating a team environment is a vital skill of the Employment Representative, and providing suggestive idea’s to meet performance standards for Veteran Programs. The Employment Program Representative Position was also performed as an independent Outreach Program Specialist (DVOP) at San Diego's Veteran Center. The Veteran Center required the representative to assist patients that were evaluated as ready for employment. Additionally, the assignment required skills to build strong partnering relationship with Federal Civil Service Psychologist who assisted veterans with barriers to employment, (e.g., becoming homeless or because of other situations that might have caused a veteran’s homelessness).

  • Employment Program Manager

    • Feb 2010 - Jun 2011

    •Established clear performance expectations for, and with input from the Project Manager.•Managed EPR’s performance to achieve organizational goals and initiatives. •Conducted EPR’s performance reviews and manages performance improvement plans.•Developed and lead the team’s program-specific training initiatives.•Coached assigned EPR via webinar and conference calling.•Monitored team morale through ensuring EPR’s were connected and engaged with each other.•Facilitated weekly team meetings and designed a quarterly in-office training forum.•Provided a direct comprehensive guidance procedure for EPR’s to follow.•Maintained appropriate documentation on all EPR related transactions.•Maintained regular communication with EPR’s according to WSB protocol when needed. •Used the telephone and email extensively throughout the day. •Provided accurate information and high quality customer service at all times. A member of the WSB Leadership Team and participated in department planning, hiring, and training initiatives.

• 

  US Navy

  • Retired

    • Feb 1957 - Oct 1985

    The duties of Independent Human Resource Manager Responsibilities required the writing of command documents and evaluate personnel files for Human Relation issues. These duties were performed under the direction of the Chief Executive Office (Rear Admiral) – and Commander and Chief of Naval Air Station, a command of 40 thousand personnel. My position required advisory suggestion Chief Executive Managers in accordance to confidentiality when addressing Human Goals and Drug/Alcohol Program issues. I planned, organized, and directed the work of multidisciplinary professionals and administrative staff – thus analyze the policies, organizational procedures; and supervised integrated activities of diverse programs to reach a common goal simultaneously. To account for my achievements, monthly reports were provided to all executive staff managers in terms of where their individual commands stood in accordance with United States Navy Operational Command Instructions.