Experience

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  Anheuser-Busch InBev

  • Zambia

  • IT Manager - Business Systems

    • Sep 2016 - Present
    • Zambia

    • Successfully implementation of business partnering with other departments to ensure 100% accuracy business process knowledge acquisition. Management accounting is one of the key sections we work with Finance for this great achievement.• Successful alignment of my team to business needs. Example Business Systems Specialist(Manufacturing and Finance) and Business Systems Specialist( Sales & Distribution)• Supervision of senior Business Systems Specialist and IT service administration• Management of daily IT operations and services to ensure the business systems team is provided the required service to the business• Under my leadership in my team we have Created a great relationship with our vendors with a well followed SLA/OSLA • Created and documented a well-structured software License database• Implementation of a well aligned ERP system functionality and management.• Alignment and implemented of business Processes to improve efficiency in the organisation.• Implementation of document management workflows through QDocs. This workflows are a great achievement been now used across the business.• Successful completion of monthly and Quarterly Access Reviews done and report sent to Top management.• Successful implementation of Monthly ITGC checks with my team. This has directed increased efficiency with my team and organised way of working.• Implementation of a well-managed Monthly Cost Tracking flow against budget that is been used in the business. Management and Enhancement of ERP(SYSPRO AND SAP HANA) Modules• Accounts Payable• Accounts Receivable• General Ledger• Inventory• Work in Progress• Bill of Material• System Administration Setup• Cost Canter ManagementIBIS (Intergrated Business information System) Management• Successful implementation of workflow based processes across all functions in the business that have contributed to great achievements in efficiency, security, accuracy and provides a platform for easier decision making.

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  Zambian Breweries Plc

  • IT Business Systems Specialist

    • Sep 2014 - Present

     Successfully managed malfunctions of database systems for the purpose of resolving operational issues and restoring services. Achieved successful system installations and upgrades implementation such as Payroll, Talent management and Core ERP. Successfully implemented and created user system documentation. Successfully implementation and coordinated security configurations. Achieved accurate system access management. Implemented successful and coordinated system inventory. Successfully performed user Training in new processes and systems. Performed and coordinated system inventory. Performed, coordinated and documented system change requests. Successfully Executed SQL Scripts to enhance system performance Achieved 100% Closing off month end Process for All modules include; Accounts receivable, accounts payable, Cash Book, Inventory, General Ledger and Work in Progress. Successfully managed all Mobile Phone set up, Handheld, Tablets and BES serverHelp desk system implementation, administration and management(manage Engine)Handheld Device support and setup.Business process improved and analysisFinancial Module month end process closureCreation of Video User Training MaterialKnowledgeable in Service DeliveryDisaster Recovery and System continuity

  • IT Applications and Database Support Specialist

    • Apr 2013 - Present

    Manufacturing system SupportSales and Distribution system SupportPurchasing,Procurement and stores System Support FlowOver role Finance system Process SupportHR systems SupportMobile Systems SupportDatabase Systems and Security Reports on Cole Systems

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  National Breweries Plc

  • IT Technician

    • Jan 2010 - Mar 2013

    Desktop Support and managementNetwork support and TroubleshootingVOIP systemsHelp desk SupportGranting user access

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  National Breweries

  • Data Entry Clerk

    • May 2009 - Dec 2010