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Rob Phillips
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English -
- Capacity Management
- Information Security
- Project Management
- Performance Management
- Infrastructure
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Bio
Experience
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Comerica Bank
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Auburn Hills, Michigan
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Security Risk Analyst
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Jul 2015 - Present
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Auburn Hills, Michigan
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Infrastructure Architect
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Jul 2014 - Present
Compiling a variety of monthly, weekly, and daily reports pertaining to total and individual server capacity, performance, monitoring, and related data across multiple platforms. Presenting weekly reports on most active servers as well as low usage servers that are possible candidates for consolidation. Track and report on servers that have stopped compiling capacity data within the collection tool and work towards resolving any issues therein. Trending analysis on both virtual and standalone servers as well as fulfilling ad hoc requests for capacity management data by the customer and management as they arise. Fostering relationships between clients, management, and offshore support teams. Responsible for managing an offshore support team.
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Infrastructure Architect
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2014 - 2015
Transitioning support from the former IT provider to support through IBM. Knowledge transfer with an offshore team in India. Creating a reporting infrastructure that provide data to the customer in a timely and efficient manner.
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Education
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Macomb Community College
Suggested Services
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Industry Focus. “Computer and Network Security”
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