Experience

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  Dependable Limited

  • Chippenham, England, United Kingdom

  • Property Manager

    • Mar 2022 - Present
    • Chippenham, England, United Kingdom

• 

  Westcode (UK) Limited - A Unipart Rail Company

  • Calne, England, United Kingdom

  • Delivery Coordinator

    • Jun 2020 - Feb 2022
    • Calne, England, United Kingdom

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  Cloudsource Solutions Ltd

  • Swindon, United Kingdom

  • Operations Director

    • Mar 2017 - Feb 2020
    • Swindon, United Kingdom

    Responsible for ensuring the smooth running of all operational elements of the Cloudsource office. This includes the cohesive teamwork of personnel, development and implementation of systems, and the leadership of internal operations. Assist in developing a customer orientation in all elements of the operation.

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  Genesis Manufacturing

  • Melksham, Wiltshire, United Kingdom

  • Office Support

    • Jan 2017 - Mar 2017
    • Melksham, Wiltshire, United Kingdom

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  Limited Space Media Group

  • London - Swindon - Poole

  • Infrastructure & Network Support Manager

    • May 2013 - Jan 2017
    • London - Swindon - Poole

    Internal Infrastructure & Network Support ManagerReporting to the CEO and liaising with the Senior Management Team and all Group Staff.My Duties & Responsibilities are to proactively maintain the Group I.T Network to ensure smooth and continual operation for all users. Provide point of contact and support on I.T, Human Resources, Internal Health & Safety & external service providers. And to maintain a good working knowledge of all group subsidiaries & their equipment & software with the aim of resolving staff issues and questions and if unable to resolve in the first instance to provide support and advice until matters can be brought to a satisfactory close. Part of the role is to also manage a small digital network of advertising and information screens . This is a client facing & telephone support roll with a view of managing multiple sites with their digital playlists including scheduling of artwork using content management software and also liaising with creative agencies to ensure artwork is received in a timely manner and to the correct specification.The role is a varied one and requires flexibility and a can do attitude along with excellent communication and people skills, ability to work under pressure, good planning and organisational skills, attention to detail also the willingness to learn new skills to keep up-to-date with appropriate product and industry knowledge and to keep abreast of company procedures.

• 

  RAM Vision

  • United Kingdom

  • Client Communications Manager

    • Aug 2009 - Feb 2013
    • United Kingdom

    A customer service role to be point of contact between client sites and Head Office to ensure smooth running of the Digital Signage Network ranging from individual walkway mounted screens to large format iconic screens which displayed both advertising and site specific information.Managed 22 sites across the Southern region from Cardiff to Birmingham and from Ipswich to KentCollaborated with shopping centre management teams and head office to ensure smooth issue resolutionWorked hard to establish and develop win-win relationships with shopping centre managementEnsured that client broadcast specifications were followed and implemented as per their requirementsPrioritised and resolved hardware faults and compiled customer reports outlining successful resolution Managed a full diary and visited at least 6 sites per week to perform spot checksCollated images of current advertising campaigns to provide proof of play for our advertising clientsAssessed current installs and made recommendations to senior management on increasing performance

• 

  AMScreen Ltd

  • Administration & Network Expansion

    • 2008 - 2009

    Towards the end of 2008 Sir Alan Sugar launched his new digital signage company Amscreen. Whilst setting up this new venture Amscreen acquired Electronic Health Media for whom I previously worked. In my role as office manager for Electronic Health Media I provided administration support and advice to the new Amscreen management team helping ensure a smooth transitional period as Electronic Health Media was integrated into the brand new Amscreen Healthcare division. In January 2009 I completed a 3 month trial period and was offered a full time contract with Amscreen working on expanding their UK digital healthcare network.Organising my own diary my primary role was to attend meetings within the healthcare sector and demonstrate the Amscreen system and discuss client’s digital content requests at management level. In addition to this I also provided administration and IT support to other home based employees.

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  Electronic Health Media

  • Bath, United Kingdom

  • Office Manager

    • 2006 - 2008
    • Bath, United Kingdom

    • Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.• Design and implement office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.• Complete operational requirements by scheduling and assigning employees; following up on work results.• Keep management informed by reviewing and analysing special reports; summarizing information; identifying trends.• Maintain office staff by recruiting, selecting, orienting, and training employees.• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Contribute to team effort by accomplishing related results as needed.