Bio
Experience
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Owner
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owner
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Sep 2010 - Present
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Managing Partner
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Sep 2010 - Present
X Created Company to assist residential and commercial sites to improve their facilities and image to potential buyers and consumers.X Solicited business through telemarketing and hands on visitation.X Consulted with Restaurants on menu development, staffing guidelines and marketing.X Procured materials for crew chief in order to properly execute jobs.X Trained small staff on product presentation and product knowledge.X Estate planning, maintenance of facilities, coordinated efforts with subcontractors On feasibility studies to reap highest potentials.X Established budgets, timelines that coincide with owner needs and wants. Progressively gauged performance levels with owners and shared productivity results on a monthly basis. X Created proformas based on the economy to include asset management and capital improvements.
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General Manager
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Jun 2008 - Jun 2010
"X Implemented and performed renovation plans, budgetary guidelines, recruit all necessary staff to take properties to the next level."X Enhanced training manuals and guidelines specific to property and brand standards that enhanced the guest scores dramatically to ensure repeat business."X Created and rolled out action plans and steps per department to grow revenues through creative marketing plans, outside sales solicitations, trade shows, and bridal shows for this 284 room, 26,000 square feet of meeting space with annual revenues exceeding 12 million dollars in annual top line revenues."X Heavily involved in sales blitzes, own the hotel programs through our competitive set, call around procedures and every measure to drive the STAR report."X Responsible for all planning and direction to implement Starwood / Sheraton initiatives from the LINK to the White Bedding package within the last year."X Oversee all aspects of property financial reports from the cash flow reports to profit and loss as well as capital projects and budgets. Report and review all aspects of financial outcomes to the corporate office and ownership."X Turned gross operating profit year over year from 28.7 percent to 35.1 percent with little turnover focusing on cost containment."X Work closely with facilities management and the rooms division on internal and external guest proactive plans. Guest scores in both areas are amongst the top twenty percentile for the Sheraton brand."X Engage with guests and top ten accounts on a regular basis and help the sales team identify key accounts to solicit and utilize knowland report results to lure the competitions accounts our way.
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General Manager
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Oct 2007 - Jun 2010
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Director of Operations
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Oct 2005 - Aug 2007
"X Directed staff of 240 associates, 27 Managers within an 18 acre property with 394 rooms and 40,000 square feet of meeting space with annual revenues of 19 million dollars."X Part of company task force team traveling to recently acquired hotels and assisting the transition to an HEI hotel and potentially re-branding the property per competitive set evaluations and city/state demographics and needs."X Responsible for the overall service and operations of the hotel to include training, recruiting, and development of associates and the managerial team."X Maintained expected flow through numbers in accordance to company standards while delivering a high quality product and exceptional service to our guests"X Developed supervisors, interns, and management in all facets of financial expectations and performance and how to run a successful operation through training classes."X Oversaw all purchasing and procurement for all facets of the property per Marriott standards. Ensured all anticipated costs for all departments were in line to budgeted guidelines as well as payroll percentages."X Implemented new concepts for outlets as well as the Banquet Beyond program developed by the hotel company corporate office. "X Worked cohesively with asset management through a 9 million dollar renovation to include public space as well as rooms.
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Owner/Operator
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Nov 2002 - Oct 2005
"X Earned top Zagat restaurant review remarks as well as Wine Spectator and Sante�� wine and spirits awards. "X Designed and expanded existing space to include a 60 seat bar and 185 seat restaurant."X First year sales exceeded 4.0 million dollars through enhanced marketing programs and advertising as well as strong training and up selling procedures. "X Developed an outside catering company in year two that increased top line sales by 1.2 million and delivered flow through percentages of 42 percent.
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Managing Partner/General Manager
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Mar 1997 - Nov 2002
"X Expanded beverage sales by 15 year over year through focused wines by the glass and bottle sales."X Developed Excellence in Sales training course."X Restaurant consistently voted as a top three fine dining restaurant throughout the Baltimore area. "X Oversaw all menu development and training through the Executive Chef and management team"X Ran flow through dollars of over 41 percent and managed a gross operating profit of over 32 percent for a fine dining restaurant."X Involved in weekly and monthly marketing meetings to drive top line revenues and be a leader in the community as well as the city.
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Food and Beverage Director
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May 1995 - Mar 1997
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Food and Beverage Director
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Mar 1993 - May 1995
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Food Service Director
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Jan 1992 - Mar 1993
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Food and Beverage Director/Director of Banquets
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Sep 1986 - Dec 1991
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Education
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Middlesex Community College
Associates; Culinary Arts -
Johnson and Wales
Associates
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