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Rob Bindler, seasoned IT professional with a proven track record of delivering exceptional technical support and expertise in computer hardware, software, and networking. With over 15 years of experience, he has held various roles, including Technician, IT Consultant, Deskside Services Representative, and IT Support Specialist, at prominent companies such as IBM, Shell Appalachia, and Insight Solutions. Throughout his career, Rob has demonstrated expertise in installing, configuring, and optimizing systems and applications, including Dell and HP systems, Active Directory, and Windows 7. He has also provided print support, hardware repair, and software installation services, showcasing his ability to balance concurrent needs across diverse industries. Rob holds key certifications, including CompTIA A+ IT Technician, Dell Sony IBM HP Toshiba Certified, and Microsoft Certified Professional, solidifying his reputation as a skilled and knowledgeable IT professional.

Credentials

  • CompTia A+ IT Technician
    -
  • Dell Sony IBM HP Toshiba Certified
    -
  • Microsoft Certified Professional
    -

Experience

    • Technician
      • Sep 2015 - Jul 2018

  • RobBin Consulting
    • Youngstown, Ohio Area
    • IT Consultant
      • May 2015 - Sep 2015
      • Youngstown, Ohio Area

  • IBM
    • Boardman, OH
    • Deskside Services Representative
      • Oct 2013 - Apr 2015
      • Boardman, OH

      Install, configure and optimize Dell and HP systems and applications for 400+ users. Perform large scale lease rolls and deployments for new licensed assets. Support for three AT&T locations in Youngstown area. IBM Tivoli Remote application used for regional access for application enhancements.

  • Shell Appalachia
    • Cranberry, PA
    • Desktop Support Analyst
      • Mar 2011 - Oct 2013
      • Cranberry, PA

      Install, repair, configure, and optimize HP systems and applications for 400+ users. Perform weekly backup of business-critical information and support shared drives, print queues, and hardware. Apply advanced expertise of HP systems to resolve complex technical issues.

  • Insight Solutions
    • Youngstown, OH
    • Contractor Technician
      • Feb 2010 - Feb 2011
      • Youngstown, OH

      Installed various equipment, hardware, and computer peripherals for various business clients, including Nissan Auto Dealerships. Maintained, troubleshot, and resolved IT challenges. Effectively balanced concurrent needs of various clients across diverse industries.

  • Siemens IT Solutions
    • Pittsburgh, PA
    • IT Support Specialist
      • Dec 2008 - Feb 2010
      • Pittsburgh, PA

      Performed immediate-service and on-call troubleshooting for IBM, HP desktops, laser printers, monitors, and peripheral equipment. Ordered parts for equipment repair, shipping, and receiving. Executed average of seven service calls per day in line with timeline, cost, and customer requirements.

Education

  • 2007 - 2009
    IT Certification Institute
    IT Certified Technician, Comp TIA A+ Network+ Microsoft Server
  • 1984 - 1988
    Pratt Institute
    Bachelor of Fine Arts, Media
  • 1980 - 1984
    High School of Art and Design
    Media Arts, Photography

Suggested Services

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Industry Focus. “Computer Software”

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