Experience

• 

  National Bank Financial

  • Winnipeg, Manitoba, Canada

  • Wealth Associate

    • Nov 2020 - Present
    • Winnipeg, Manitoba, Canada

    Investment Associate at National Bank Financial

• 

  Freedom 55 Financial

  • Winnipeg, Canada Area

  • Marketing Associate

    • Jun 2019 - Nov 2019
    • Winnipeg, Canada Area

    • Prepared and maintained client documentation and Financial Plans. • Handled the administration of client accounts: general client inquiries, redemptions, account status, cheque requests, death claims, premium vacations, Life insurance applications, critical illness insurance, group benefits and disability insurance application processes• Liaison with internal as well as external departments.• Assisted Advisors with marketing initiatives: Direct Mail/RRSP/CSB, Social Media and Firm Events.• Assumed responsibility for a full range of administrative duties including: telephone coverage, filing, word processing, correspondence, research, creation and updates of various reports and databases, photocopying and faxing.

• 

  RBC Dominion Securities

  • Winnipeg, Manitoba, Canada

  • Associate

    • May 2018 - Nov 2018
    • Winnipeg, Manitoba, Canada

• 

  BMO Nesbitt Burns

  • Winnipeg

  • Investment Representative

    • Jul 2009 - May 2018
    • Winnipeg

    • Prepare and maintain client documentation and Financial Plans. • Handle the administration of client accounts: general client inquiries, unsolicited trades, account status, cheque requests, margin/cash calls, registrations/dividend claims.• Liaison with internal departments.• Assist Investment Advisors with marketing initiatives: Direct Mail/RRSP/CSB.• Assume responsibility for a full range of administrative duties including: telephone coverage, filing, word processing, correspondence, research, creation and updates of various reports and databases, photocopying and faxing

• 

  BMO Nesbitt Burns

  • Toronto, Canada Area

  • Administrator

    • Nov 2008 - Apr 2009
    • Toronto, Canada Area

    See below

• 

  BMO Nesbitt Burns

  • Toronto, Canada Area

  • Administrator Assistant

    • Dec 2007 - May 2008
    • Toronto, Canada Area

    • Processed Withdrawals, Payment changes, 25% Minimum re-contributions, Contributions, Swaps, Transfers, De-registrations, Admin fee adjustments, content adjustments and write-offs• Recorded payment information from new accounts and calculated the Pro-rated maximum amounts when required• Used ADP to process over 150 requests per day• Ensured cash and securities are either withdrawn or swapped within 24 hours • Updated spreadsheets, sorted incoming mail and faxes, and ensured all duties are documented to comply with the standard operating procedures (SOP), audit, and regulatory requirements• Achieved service level agreement (SLA) of 100%• Tracked daily statistics and collaborated with the team to reduce department errors to .01%• Answered inquiries from branches with 99% of the inquiries solved independently