Experience

• 

  Kapture CX

  • India
  • Software Development
  • 400 - 500 Employee

  • AVP Sales

    • Jan 2022 - Present

    Managing the Kapture Sales Development Team. Dedicated to developing talent and having a high promotion rate.• Consistently achieving revenue targets• Established and successfully managed specialty profit centres.Business professional with significant experience working at the automated customer support platform Kapture CX for the past six years and counting. More than 150 business accounts have been added, including both domestic and international ones from businesses including Meesho, Netmeds, Khatabook, Furlenco, and Himalaya Wellness. Orient Travel, SBFC Finance Ltd, ApnaKlub, Kurlon, Universal Sompo Insurance, IncNut, Medibuddy, SpecsMaker, Melorra, Arzoo, UrbanKisaan, AdityaVision, SidFarms, and Page Industries (Jockey), among others.

  • Regional Head

    • Mar 2019 - Feb 2022

    Building strong relationships as a trusted advisor to my customers, helping them solve business challenges by utilising right solutions (Kapture expertise).Experience in Entrepreneurship, Leadership and Team Management - Passionate for building, growing, coaching, and mentoring a high-performance teamLed several sales transformation projects that accelerated growth and drove faster cloud adoption

  • Sales Manager

    • Nov 2017 - Mar 2019

• 

  Saptalabs Software Solutions Pvt Ltd

  • India

  • Senior Manager Business Development

    • Sep 2016 - Nov 2017
    • India

    Experience in business development, market research, lead generation, for B2B corporate sales for Global market clients’ (IT product, services & Solutions like CRM, ERP, Payroll products and many more other services). Cold calling, Scheduled targeted clients around the calendar.Serve as the lead point of contact for all customer account management matters.Account maintains the company’s existing relationship with client or group of clients.Prepare reports on account status.Solid experience with CRM software.Handling sales process for International and Domestic Region.Excellent listening, negotiation and presentation skillsLead Generation via E mail marketing/ Cold Calling.Identifying new channel partners for business enhancement.Dealing with IT Products and Services like, SAP, non-SAP, , Microsoft SharePoint, Dynamics CRM, SQL Server, .Net Development, HRMS, Enterprise Mobility, Website Development and E- com, Cloud Services (Office 365 & Sales force)Setting up an appointments for demonstrations for effective discussion.Coordinating with IT Head, CIO, CTO, C-Level (Decision Maker).Providing Presentations/ On-line Demonstrations for the clients.Identifying the pain points or requirements of the client’s and promotes accurate software solution.Maintaining MIS reports/ weekly meeting reports.Identifying the new software projects across Globe.Daily Follow ups.Approaching the customer via telephone, email campaign and with the help of social media network (LinkedIn, Twitter, HR Forums, News) Maintaining Healthy Relationships with new customers as well as existing clients.Getting frequent positive feedback and follow up from the customers for more business. Meeting clients by fixing appointment and showing the demo of the software.Handling sales team.Achieving team as well as individual target.Closing Deal.

• 

  Smart ERP Solutions Inc.

  • Bengaluru Area, India

  • BDE

    • Jul 2015 - Aug 2016
    • Bengaluru Area, India

    Handling inside sales process (IT Sales) for International market.Approaching the customer via telephone, email campaign and with the help of social media network (LinkedIn, Twitter, HR Forums, News) Handling pre sales activities and generating lead, learning new ways to prospects.Setting up an appointments for demonstrations for effective discussion with IT heads, CIO, CTO etc, making conference calls and showing the demo of the software.Client interaction and consulting.Coordinating clients requirementsEvery day data management and refining, Cold calling, Scheduled targeted clients around the calendar.Dealing with IT sales product & services.Provides end to end services and solutions in PeopleSoft (HCM/Finance/S/C), focus in delivering ERP, Business Intelligence (BI), and Microsoft & DBA Services.Provide services such as Consulting, Implementation, Upgrade and Managed Services.Daily Follow ups.Closing the deals.

• 

  Manthan Services

  • Bengaluru Area, India

  • Senior Research Analyst

    • Jun 2014 - Jun 2015
    • Bengaluru Area, India

    Market Research and conducting Survey.Mining appropriate data for different project requirements. Doing Primary and secondary research on different project modules.Calling medical professionals of US, Canada, and UK convincing them to take surveys online and for meeting client companies representative for live interviews.Conducting CATI (Computer Assisted Telephonic Interviews) of medical professionals.Fixing appointments of representative of Client Company with doctors for different medical products feedback and discussing about the different treatment procedures for different diseases.Building on line community panel of different professionals required for the business.

• 

  Altisource Technology

  • Bangalore

  • Senior Associate

    • Jan 2012 - Oct 2013
    • Bangalore

• 

  TutorVista Global Pvt Ltd

  • Bengaluru Area, India

  • BDE

    • Nov 2010 - Nov 2011
    • Bengaluru Area, India