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Ritika Sagar profile image

Ritika Sagar

Sr. Service Coordinator at M/s. JAY ACE TECHNOLOGIES PRIVATE LIMITED
Intro Book
Administrative professional with 13+ years of experience in customer service, team building, and office management.
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Location
Delhi, India, IN
Languages
  • English -
  • Hindi -
Skills
  • Customer Service
  • Team Building
  • Microsoft Excel
  • Sales
  • Customer Satisfaction
  • Show all
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Bio

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Ritika Sagar is a seasoned administrative professional with 13+ years of experience in customer service, team building, and office management. She has expertise in Microsoft Excel, SAP, and customer satisfaction. Ritika has worked in various roles, including Sr. Service Coordinator at Luminous Power Technologies (P) Ltd. and Customer Care Executive at PAGELINK SERVICES.

Experience

  • M/s. JAY ACE TECHNOLOGIES PRIVATE LIMITED
    • New Delhi Area, India
    • Sr. Service Coordinator
      • Sep 2010 - Present
      • New Delhi Area, India

      Coordination with the Service Center In charge for the Attendance, Various Reports related to the Stock, Pendency, Maintenance, Claimed, and Replacement Issue etc. on daily bases for all the 25 Service Centers.Coordination with the Service Center and the Service Executives for the issue of new Jo...

  • Luminous Power Technologies (P) Ltd.
    • New Delhi Area, India
    • Sr. Service Coordinator
      • May 2008 - Sep 2010
      • New Delhi Area, India

      Working as a Sr. Service Coordinator.To Maintain Delhi service collection reports & submitted account dep’t for the further action and process. To handle all escalation calls related to the Service.To handle Annual Maintenance Charge & Service records related o the Batteries, Inverters...

  • PAGELINK SERVICES
    • New Delhi Area, India
    • Customer Care Executive
      • Dec 2006 - May 2008
      • New Delhi Area, India

      To attend the calls related to the Service of the product.To register the Complaint and forward the same to the appropriate department for the action/process.To take the appropriate action on the calls / complaints of the Customer. To handle records related to the calls and to upd...

Education

  • 2008 - 2010
    Delhi University

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