Bio
Experience
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SelectQuote Senior Insurance Services
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Overland Park, Kansas
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Customer Service Specialist
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Sep 2018 - Present
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Overland Park, Kansas
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Property Management
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Jun 2015 - Present
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TIC International Corporation
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Overland Park, KS
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Receptionist
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Sep 2017 - Aug 2018
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Overland Park, KS
Receptionist / Contrubutions Coordinator
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Customer Service Specialist
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Oct 2012 - Jun 2015
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Sykes
*Revised processes in order to improve efficient customer service*Able to provide critical thinking skills in order to meet customer needs *Innate ability to defuse conflicts and anticipate needs*Exceeded standards and expectations *Troubleshooting and diagnosing issues.consistent resolutions Handled account management, billing, and oversaw IT issues
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Centralized Showing Service
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Overland Park, KS
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CSR
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Apr 2012 - Oct 2012
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Overland Park, KS
Set appointments for real estate showings in high volume call center
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Property Management
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1992 - 2002
Managed 240-unit motel and apartment complex.
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Education
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1991 - 1995Missouri State University
Bachelor of Science (BS), Psychology and Business
Suggested Services
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