See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Rishelle Deckard profile image

Rishelle Deckard

Customer Service Specialist at SelectQuote Senior Insurance Services
Intro Book
Rishelle Deckard, a seasoned administrative professional with 5+ years of experience in customer service, office administration, and process improvement, holds a BS in Psychology and Business from Missouri State University, serving the Kansas City Metropolitan Area.
  • Claim this Profile
Location
Kansas City Metropolitan Area, US
Skills
  • Office Administration
  • Executive Administrative Assistance
  • Executive Calendar Management
  • Process Improvement
  • Screening
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Rishelle Deckard is a seasoned administrative professional with a strong background in office administration and customer service. She has extensive experience in various roles, including Customer Service Specialist at SelectQuote Senior Insurance Services, where she has been working for over 5 years, and as a Property Management professional, managing a 240-unit motel and apartment complex from 1992 to 2002. Rishelle holds a Bachelor of Science degree in Psychology and Business from Missouri State University, which has equipped her with a solid foundation in critical thinking, problem-solving, and communication skills.

Experience

  • SelectQuote Senior Insurance Services
    • Overland Park, Kansas
    • Customer Service Specialist
      • Sep 2018 - Present
      • Overland Park, Kansas

  • Self-employed
    • Property Management
      • Jun 2015 - Present

  • TIC International Corporation
    • Overland Park, KS
    • Receptionist
      • Sep 2017 - Aug 2018
      • Overland Park, KS

      Receptionist / Contrubutions Coordinator

  • Sykes Enterprises, Incorporated
    • Sykes
    • Customer Service Specialist
      • Oct 2012 - Jun 2015
      • Sykes

      *Revised processes in order to improve efficient customer service*Able to provide critical thinking skills in order to meet customer needs *Innate ability to defuse conflicts and anticipate needs*Exceeded standards and expectations *Troubleshooting and diagnosing issues.consistent resolutions Handled account management, billing, and oversaw IT issues

  • Centralized Showing Service
    • Overland Park, KS
    • CSR
      • Apr 2012 - Oct 2012
      • Overland Park, KS

      Set appointments for real estate showings in high volume call center

  • Motel and apartment
    • Property Management
      • 1992 - 2002

      Managed 240-unit motel and apartment complex.

Education

  • 1991 - 1995
    Missouri State University
    Bachelor of Science (BS), Psychology and Business

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles