Bio
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Risha Joshi is a seasoned quality assurance professional with 2+ years of experience in customer-facing roles, including Quality Assurance Officer at Brown & Burk UK Ltd and General Assistant at Chelmsford Star Co-operative Society Ltd. She holds a Master's degree in Pharmaceutical Technology from King's College London and a Bachelor's degree in Chemistry from the University of Kent.
Credentials
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Grade 6 Music Theory
ABRSM -
Grade 6 Piano
ABRSM
Experience
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Quality Assurance Officer
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Dec 2021 - Present
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General Assistant
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May 2021 - Dec 2021
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Primark
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Chelmsford, United Kingdom
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Customer Service Assistant
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Sep 2017 - Oct 2018
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Chelmsford, United Kingdom
• Assigned the task of handling refunds and exchanges.• Responsible for offering telephone and desk help as well dealing with customer queries efficiently and effectively.• Successfully handled daily customer service in a fast paced retail environment.• Gained familiarity with CRM systems and practices.
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Education
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2020 - 2021King's College London
Master's degree, Pharmaceutical Technology -
2016 - 2020University of Kent
Bachelor's degree, Chemistry -
2014 - 2016Chelmsford County High School For Girls
A Levels -
2009 - 2014The Frances Bardsley Academy
GCSE
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Pharmaceutical Manufacturing”
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