Experience

• 

  Shamal Holding

  • United Arab Emirates

  • Manager- ERP (HRMS)

    • Oct 2023 - Present
    • United Arab Emirates

    - Collaborate with HR and IT teams to define requirements and specifications for HR technology solutions- Lead or participate in ERP system upgrades and integrations with other business systems- Develop and maintain documentation, training materials, and user guides for HRMS users- Collaborate with stakeholders to identify and implement process improvements and automation opportunities within the HRMS.- Analyze HRMS data to generate insights for decision-making and strategic planning- Stay updated on industry trends and best practices in HR technology and ERP systems- Ensure alignment of HRMS with strategic organizational objectives- Act as a liaison between HR, IT, and external vendors for HR technology solutions.

• 

  Pingala A/S

  • United Arab Emirates

  • Sr. Functional Consultant -HR & Paryoll

    • May 2023 - Oct 2023
    • United Arab Emirates

• 

  InTWO

  • Dubai, United Arab Emirates

  • Lead HR & Payroll Functional Consultant

    • Sep 2020 - May 2023
    • Dubai, United Arab Emirates

• 

  Levtech

  • Dubai, United Arab Emirates

  • HR & Payroll Functional Consultant

    • Sep 2016 - Aug 2020
    • Dubai, United Arab Emirates

• 

  Accenture

  • HR Operations Team Lead

    • Jan 2014 - Jan 2016

     Manage End to End HR Employee database to ensure data is up to date Setting up Benefits profile of the employee in the system from the date of hire and end during termination.Create and Provide Verification of Employment letters to the employee. Review, verify and maintain employee tax data and ensure that the tax is updated in the payroll system and all tax files are available during audits.. Coordinate with the legal team and provided the requested documents of the employee for Legal Purpose. example. salary slips, tax documents and employee's wage report.  Coordination of new hire orientation, HR events, benefits open enrollment and company-wide meetings. Send Payroll related Communications to all the employees and update the same on the payroll website. Coordination with the onsite payroll to ensure timely updating of employee data and achieve payroll timelines along with setting goals, monitoring performance and identifying & resolving gaps/ issues. Assist HR Manager with administrative and project work as required and guide them with the HR and performance system.  Responsible for conducting internal audits, and summarizing findings of employee relations issues and referring the management for resolution. Resolved critical process-related issues to analyze issues and define approach.  Participate in grievance procedures, exit formalities, and the gathering and reporting of statistical information of employee data as requested by management and Meet tight deadlines in an orderly and professional manner.  Preparing Operational Excellence documents and process manuals for training.  Responsible for Transition Delivery with the project reporting team and stakeholders, adherence to SLA metrics, managing risks and implementation in accordance with project timelines.

  • HR Payroll Analyst

    • Oct 2011 - Jan 2014

    • Review time sheets, work charts wage computation and other information to verify and reconcile and resolve payroll discrepancies. • Record employee information, such as exemptions, transfers, resignations to maintain and update payroll records and keep track of leave time, such as vacation, personal and sick leave, for employees. • Preparation of Pre Payroll activities like time entry, reimbursements, deductions. • Correlating time details appearing in the KRONOS report with that of PeopleSoft. • Responsible to take KT (Knowledge Transfer) with the Onshore Team for Post Payroll Process “Treasury”. • Created process documents known as LWI’s for the new transitioned processes. Achievements: • Completed Level 1 US Payroll certification training. • Successfully completed transitions of different process from the client

  • Recruitment Administrator

    • Oct 2010 - Oct 2011

    • Scheduling interviews, Coordinates and liaises with external consultants, managers & recruiters.• Interacting with candidates, Manager, Senior Managers, and Senior Executive & HR to gain their interview availability.• Call / Chase candidate to give interview Slots and coordinate with the Recruiters.• Interacts with the clients on weekly basis to discuss the work status. • Preparation of offer letters for selected candidates and letter of rejection to unsuccessful candidates. Auditing the work and handling inquiries

  • Senior Sales and Service Executive

    • May 2009 - Oct 2010

    • Pitch for Sales for Motor, Home, Pet Insurance and other add on products and resolving any client issues for the related. • Monitoring calls and providing feedback to improve on the process knowledge. • Conducting refresher training on improving call quality.

• 

  RESPONDEZ PVT.LTD

  • Mumbai Area, India

  • Senior Customer Service Executive

    • Apr 2008 - Mar 2009
    • Mumbai Area, India

     Handling inbound calls of customers for buying cell phones for different carriers on online ,processing the order and up selling phones and other accessories.  Training new agents (On the job Training)