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Bio

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Rie Pointer, a seasoned insurance professional, brings a unique blend of skills and experience to the table. With over 20 years of experience in the industry, Rie has held various leadership positions, including Associate Director of Reverse Flow Portfolio at WTW, where she successfully led a team and developed strategic plans. Her expertise spans commercial insurance, property and casualty insurance, and underwriting, with a strong focus on customer service and professional liability. Rie's extensive experience has equipped her with a deep understanding of the insurance sector, allowing her to navigate complex situations and provide effective solutions. Her proficiency in multiple languages, including English and Japanese, enables her to communicate effectively with clients and colleagues from diverse backgrounds. Rie holds a Bachelor of Arts degree from The University of Chicago and has obtained certifications in Microsoft Excel, Certified Insurance Service Representative, and Certified Medical Interpreter. Throughout her career, Rie has demonstrated a commitment to staying up-to-date with industry developments and best practices. Her certifications, including a General Lines Agent License (Property & Casualty) from the Florida Department of Financial Services, reflect her dedication to ongoing learning and professional growth.

Credentials

  • 02-20 General Lines Agent License (Property & Casualty)
    Florida Department of Financial Services
    Dec, 2016
    - Jun, 2026
  • Microsoft Excel - Basic & Advanced
    GoSkills.com
    Sep, 2016
    - Jun, 2026
  • Microsoft Excel - Basic & Advanced
    GoSkills.com
    Sep, 2016
    - Jun, 2026
  • Certified Insurance Service Representative
    The National Alliance for Insurance Education and Research
    May, 2016
    - Jun, 2026
  • Certified Medical Interpreter
    Language Line Services
    Jul, 2008
    - Jun, 2026

Experience

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Associate Director of Reverse Flow Portfolio
      • Apr 2023 - Present

    • US Incoming Business Unit Leader
      • Jan 2021 - Apr 2024

    • Client Services Supervisor, Select, Reverse Flow
      • Jul 2018 - Jan 2021

    • Client Services Specialist - Reverse Flow
      • Apr 2016 - Jul 2018

    • Assistant Client Services Specialist
      • May 2016 - Apr 2017

  • Safepoint Insurance Company
    • Tampa/St. Petersburg, Florida Area
    • Underwriting Service Associate
      • Oct 2015 - Apr 2016
      • Tampa/St. Petersburg, Florida Area
    • Translator/Interpreter
      • Jul 1996 - Dec 2015
  • Kevin Davis Insurance Services
    • Tampa/St. Petersburg, Florida Area
    • Assistant Underwriter
      • Apr 2012 - Oct 2015
      • Tampa/St. Petersburg, Florida Area
  • I.T.A., Inc.
    • Elk Grove Village, IL
    • Administrative Assistant, Market Research Assistant
      • 1995 - 1996
      • Elk Grove Village, IL
    • Clerical Assistant
      • 1992 - 1995
      • Elk Grove Village, IL

Education

  • 1992 - 1995
    The University of Chicago

Suggested Services

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Industry Focus. “Financial Services”

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