Experience

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  Cashify

  • India
  • Consumer Services
  • 700 & Above Employee

  • Store Manager

    • May 2022 - Present

    Lead the team of store Executives // Achieve the Assign sales target of Store // Focus on Customer service and increae the store Footfall // Manage the Store Inventory

  • Store Manager

    • May 2022 - Jun 2022

• 

  Vodafone India

  • Jammu Area, India

  • Retail Store Manager , Retail sales , Customer Services

    • Aug 2015 - Jun 2022
    • Jammu Area, India

    Again Re-Joined Vodafone as a Retail store manager in jammu After getting the one year of sales Experience.

• 

  Jaeco Rebuiling Systems pvt. ltd.

  • Jammu And Kashmir, India

  • Assistant Sales Manager , Territory Sales

    • Jun 2014 - May 2015
    • Jammu And Kashmir, India

     Established developers and maintain business Relationship with the current and prospective customers in whole Jammu & Kashmir market segment to generate the business for the organization products and services. Business from Commercial Segment (TATA, Ashok Leyland, Eicher, Mahindra, etc.) Business from PCV (Maruti, Ford, Mahindra, Nissan, Volksvogen etc,) Coordination with team of sales and service.  Targets of sales and collection Established developers and maintain business Relationship with the current and prospective customers in whole Jammu & Kashmir market segment to generate the business for the organization products and services. Business from Commercial Segment (TATA, Ashok Leyland, Eicher, Mahindra, etc.) Business from PCV (Maruti, Ford, Mahindra, Nissan, Volksvogen etc,) Coordination with team of sales and service.  Targets of sales and collection

• 

  Vodafone

  • Jammu Area, India

  • Retail Store Manager , Retail sales , Customer services

    • May 2011 - May 2014
    • Jammu Area, India

     To interact with customers and resolve their queries as per Enquiry, Complaints and Request, with using CRM. Retail sales and Business development Initiating new processes to improve customer satisfaction Working on MIS portals on process. Analysis of market trends and competitors.  Handle discrepancies in stock allocations & actual stock received Retail Sales and handling the Distributors sales and targets. Planning and designing of business strategies to achieve the Store targets. Managing and leading a Team of Store Employees. Attened the sales foundation program for two days in Vodafone

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  Intelenet Global Services

  • Mohali

  • BPO custmer service

    • Apr 2009 - Jun 2010
    • Mohali

     To interact with customers as telephonic and resolve their queries as per Enquiry, Complaints and Request, with using CRM. Working on MIS portals on process. Involved in the Process Improvement team for CSAT thereby improving the CSAT of the Process and Team.  Involved in the Process to maintain AL, SL and AHT. Get the certificate of PUSH SMS Expert from Vodafone