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Rick Rowland is a seasoned executive with 32+ years of experience in global business relationships, sales, and leadership. He holds an MBA from Franciscan University of Steubenville and a Bachelor's degree in Electrical Engineering from Georgia Tech.

Experience

    • Client Executive
      • Jun 2016 - Feb 2019
      • Pittsburgh, PA

    • Client Executive (Certified)
      • Jan 1995 - May 2016

      Global business relationship responsibility for large accounts. Responsibilities include: - Single point of client contact for co-ordination of IBM resources. - Understanding client business challenges and deploying IBM resources to solve. - Structuring client solutions including hardware, software, services, and administrative functions. - Execution of customer satisfaction programs. Additional responsibilities include: - Developing and executing executive communication and information programs. - Execution of inter-company global business agreements.

    • Business Development Manager
      • Mar 1989 - Dec 1994

      Responsible for tactical and strategic programs in support of IBM sales to the Metals Industry segment.Programs included: - Design of a new organizational model to promote effective field coverage. - Management of IBM investment marketing.Additional responsibilities included: - Coordination of forecasts and operating budgets for multiple field sales organizations - IBM industry focused marketing programs and events. - Support of channel strategies to affect an increase in market share and profitability.

    • Facilities Engineering Manager
      • Aug 1985 - Feb 1989

      Managed site engineering team responsible for the physical operations and improvements of a 12 building IBM software development location.Responsibilities included: - Managing people, budgets, and internal client satisfaction for facilities projects in support of IBM Federal programs. - Serving as liaison between engineering design teams and performance contractors in major facility construction and renovation projects. - Managed all aspects of the engineering and project management team responsible for the design and construction of the $52M IBM Washington System Center in Gaithersburg, MD. (Occupancy – November 1988).

    • Facilities Engineer
      • May 1984 - Jul 1985

      Supervised and performed electrical design work and project implementation for a multiple building IBM software development lab.

    • Electrical Project Engineer
      • Jun 1977 - Apr 1984
      • Weirton, WV

      Performed electrical design work and project management for capital projects implemented at a fully integrated steel making facility.

Education

  • 1982 - 1984
    Franciscan University of Steubenville
    Masters, Business Administration
  • 1975 - 1980
    Georgia Tech
    Bachelor's degree, Electrical Engineering

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Industry Focus. “Business and Professional Services”

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