Experience

• 

  Creative Technology LLC

  • Dubai, United Arab Emirates

  • Key Account Manager

    • Jan 2024 - Present
    • Dubai, United Arab Emirates

• 

  Marks and Spencer

  • London, England, United Kingdom

  • Team Support Manager

    • Jul 2023 - Nov 2023
    • London, England, United Kingdom

    Champion new ways of working within stores through an open mindset and positive attitude. Leads colleagues in delivery of task prioritizing customer first. Plans, allocated and follows through on delivery of task to a consistent standard across the store.

• 

  Getir

  • Mutistore Operations Manager

    • Jun 2021 - Jun 2022

    Muti-store operations manager dealing with Opening new stores, Running store through KPI compliance , Organizing store for franchise handovers, profitability target achievement.

• 

  Tesco

  • Dagenham, England, United Kingdom

  • Warehouse Operator

    • Jul 2019 - Jun 2021
    • Dagenham, England, United Kingdom

    At Tesco distribution my job as a warehouse operator was to pick up pallets of stock and assign different stock in different cage for different stores within the whole of the uk I was trained on the good in the side of distribution centre where I used unload number of pallets and place them on different grids so picker and pick them up distribute to different stores within Tesco and at time would have to break stock down if there was multiple levels of stock on a pallet

• 

  Jdsports plc

  • Designate manager

    • Oct 2018 - Jan 2019

• 

  J Sainsbury Plc

  • London, England, United Kingdom

  • Deputy Manager/team leader

    • Oct 2009 - Jun 2018
    • London, England, United Kingdom

    A retail and operations expert, specialising in driving profitable growth in competitive sectors through proactive account management and team management. Adopts a consultative approach to ensure specific requirements are met whilst focusing on exceeding expectations for service quality. Renownedl as an effective manager capable of training and developing teams to enable them to fulfil their potential and add value to the businessPassed all store audits by managing teams and using attention to detail at operations. • Ensured smooth daily operations through task delegation, mentoring, performance evaluation, inventory control and resolving escalated issues promptly and amicably. • Essential in training and development to ensure successful integration of organisational goals and standards. • Main liaison for senior management team through regular updates and participating during meetings to discuss ongoing issues, promotions and marketing initiatives. • Produced a wide range of reports in alignment with sales, inventory, wastage, cash reports, shrinkage, staff schedules, leave/absence, expense reports and P&Ls. • Utilised cross-selling skills to align customer’s needs with products and services; ownership across entire sales lifecycle with strengths in sourcing and up selling. • Key driver in achieving set goals and Key Performance Indicators (KPIs); utilising incentives to motivate teams. • Consistently reviewed existing processes, procedures and policies to identify potential improvements and risks before recommending solutions/upgrades to management. • Pivotal role in administrative tasks including database management, data entry, record keeping,
    filing, responding to incoming correspondences and receiving deliveries.