Experience

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  PEP Transport

  • Four Oaks, NC

  • CDL Class-A Truck Driver___ Sales Manager_Logistics & Procurement_New Business Development

    • Oct 2011 - Present
    • Four Oaks, NC

    CDL Class-A Truck DriverMoved from sales & new business development to OTR Eastern Regional Truck Driver responsible to drive truck safely & maintain proper pre + post trip inspections to ensure timely efficient cargo delivery while adhering to all DOT regulations.Inside/Outside Sales_New Business DevelopmentInitially charged with Increasing sales opportunities and thereby maximizing revenue for the organization by finding potential new customers and ultimately creating supply chain accounts with them that will continue to grow business in the future.* Develop and leverage relationships with key influence and decision makers in assigned logistics & procurement market areas.* Prepare direct marketing materials for prospective customers* Works closely with company representatives to ensure prompt customer satisfaction* Follow-up with customers through telephone, mailings, and electronic media after purchase & service* Deliver consistent market level contact as per client standards & needs* Reinforce company policies and adhere to individual company standards* Encourage compliance with applicable laws and regulations* Promotes and maintains good ESI & customer satisfaction*Ensure accurate corporate logistics & procurement needs and issues are maintained

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  Internet Alliance Inc

  • Regional Sales Manager/ Operations Director

    • Jul 2007 - Oct 2011

    Regional Sales Manager/ Operations Director * Managed all day to day sales functions of 4 internet sales regions specializing in medical & mobility product sales & marketing while setting up new sales initiatives while in charge of all call center operations. My primary responsibility was to increase corporate profits through training, motivation, & strategies. Under my leadership revenue increased by more than 75% before company was sold. (Promoted from Junior Sales Representative to Senior Salesman then to Regional Manager within 1 year.) Working closely with Finance to ensure all order verifications as well as collaboratively with I/T to ensure website accuracy along with proper Hardware & Software development. Revise incorrect agent orders. Monitor agent & company voicemail boxes & advanced CRM database system. Distribute sales leads/opportunities and problems to respective parties for resolution and follow-Up. Daily reports to administrative staff on vendor & sales issues making recommendations to fix persistent problems and assist ownership to refine the process. Handle all sales/customer issues when sales representatives are absent or replaced if no District Sales Manager is available . * Ongoing product training * Sales coaching * Handle all special large sales requests & Government Contracts* Evaluate manager & team performance levels with each individual & establish goals * Sales Call Audit/Review *Team member Call Grove 2 review/Audit* Maintain personal sales productivity * Maintain sales team weekly schedule

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  Independent Advisors Inc

  • Sales and Marketing Director

    • Jun 2004 - Jul 2007

    Sales and Marketing Director * Managed day to day operations of Health Insurance Division of company. In charge of inside & outside sales. I Implemented directives, policy and procedures as well as marketing program that allowed the company to become the number one mid-level sub-contractor of BlueCross BlueShield products in the state of North Carolina. * Setup call center that allowed for preset appointments with business and individuals. * Trained all sub-agents and call center representatives * Track all agent business and close ratios. * Track all call center appointment levels. * Manage and track all work performance issues and assign duties related to operations. * Achieved TrueBlue status w/ more than 1.5 million per year individual sales volume. * Responsible for targeting specific areas to improve operational efficiency*Development and implementation of budgets ensuring fiscal responsibility.

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  Cornerstone America

  • District Sales Manager

    • Apr 2001 - Jun 2004

    Managed all aspects of sales and marketing of health and life insurance production. Lead agents into the new Durham District and became the sixth rated sales leader in the country with a volume of over 1million in yearly personal production and 8 million in team productivity per year. * Setup district satellite office. * Recruited all agents for start-up Durham District. * Trained managers & agents on sales techniques along with company policy and procedures. * Managed all Shipping and Receiving, Order Pick-up, and Inventory Control.

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  FedEx

  • Research Triangle Park, NC

  • Independent Contractor (Pick-Up & Delivery) Truck Driver

    • Mar 1999 - Mar 2001
    • Research Triangle Park, NC

    * Maintained all responsibilities as an independent contractor owner operator on package delivery routes. After agreeing to take over struggling delivery division, launched a new customer friendly approach that resulted in the activity more than doubling in less than 1 year. * Responsible for safe delivery and pick-up of all packages. * Individual routes serviced more than 100 daily business and residential delivery stops * As well as more than fifty daily pick-up stops. * Coordinate driver scheduling activity * In charge of daily inspection & maintenance of trucks

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  Wake County Sheriff's Office

  • Deputy Sheriff_Detention Services Officer

    • Jun 1988 - Aug 1999

    *While being promoted from officer to Supervisor in less than 1 year and was charged with the duty to serve and protect the citizens of Wake County while implementing North Carolina state law along with the policies and procedures of the Sheriff of Wake County. * Supervisor in the Detention Transportation Services Division

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  Burlington Coat Factory

  • Operations Manager

    • Apr 1994 - Mar 1998

    Assisted in all aspects of operating a large well known discount department store from management to customer service. Promoted from part-time coat department sales representative and loss prevention specialist to operations manager within 2 yrs while also working as a full time law enforcement officer. Named 1994 Retail Associate of the year as well as the 1996 Retail Operations Manager of the year for outstanding contributions. * Set guidelines and policy & procedures* Formed strategies and sales goals for sales staff to meet* Hired other managers to oversee the various departments* Ensured proper advertising, signage, merchandising, and pricing* responsible for security, direct deposits, and corporate accountability of all store monies* submitted weekly staff payroll

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  US Army_82nd Airborne Division

  • Fort Bragg, NC

  • Shipping and Receiving Supervisor

    • Jul 1984 - Jun 1988
    • Fort Bragg, NC

    Served as paratrooper in the prestigious 82nd Airborne Division in charge of the Food Service Department shipping and receiving operations as well as field service operations, transportation & scheduling as well as quality control maintenance. Because of my job performance & high scores on the entrance exam I was immediately trained & placed into a non-commissioned officer's supervisory position.* Assigns duties, instructs, and supervises subordinates in work techniques and procedures* Responsible for the requisition, accountability, wholesomeness, and the safe storage of subsistence items for division size elements and larger.* Plans and writes instructions for subsistence support for major field exercises.* Conducts inspection of activities to ensure compliance with standards of serviceability, reclamation, salvage, and disposal procedures.* Conducts warehousing surveillance and inspections. Prepares reports on personnel and equipment availability, storage space, and relocation of materials