Experience

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  Rocket Lister

  • Tempe, AZ

  • Photo Editor

    • Mar 2016 - Nov 2016
    • Tempe, AZ

    • Using Lightroom and Photoshop to color correct and edit photos of house interiors and exteriors. • Putting together marketing materials such as property fliers, just listed/just sold door hangers, postcards, and personalized photo banners. • Posting house listings on several websites, such as Craigslist, Backpage, and mysinglepropertywebsites.com • Interacting with realtors via email whenever they need their marketing materials updated. • Printing out marketing materials with a laserjet printers for realtors who don't want to look for 3rd party print shops.

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  Shutterfly Inc.

  • Production Designer

    • Oct 2015 - Dec 2015

    • Reviewing and proofreading orders to find and correct text errors• Using Illustrator to typeset custom text on various templates, aswell as making layout adjustments.• Using Photoshop to make various edits on customer submittedphotographs (color adjustment, red eye correction, etc).• Interacting daily with customers with both outbound andinbound via phone and email on issues relating to design and anyoutstanding order issues.

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  Steven Kretchmer Design

  • Graphic Designer

    • Aug 2014 - May 2015

    • Using InDesign to create magazine ads for print magazines suchas Martha Stewart Wedding, Architectural Digest, Vanity Fair, andFour Seasons Magazine.• Editing raw images of jewelry using photoshop.• Creating postcards and posters using InDesign.• Creating vectors for use in store’s monument signs.• First point of contact for marketing inquiries.

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  LaDual

  • Freelance Graphic Designer

    • Apr 2014 - May 2015

    • Using Illustrator to create company logo• Creating ads, posters, and coupon for flagship store inScottsdale Fashion Square• Creating graphics for website.• Creating vectors for use in store’s monument signs.• Creating a small catalog using InDesign

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  Sir Speedy Scottsdale

  • United States

  • Temp Designer

    • Apr 2014 - Jun 2014
    • United States

    Using InDesign to update Banner Estrella’s physician directory and typesetting a booklet for Delta Dental.

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  The Art Institute of Phoenix

  • Cashier in Student Store

    • Oct 2012 - Mar 2014

    • Helping customers locate items.• Providing outstanding customer service.• Making sure items aren’t stolen from the store.• Taking inventory and restocking shelves.• Operating cash register.

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  General Dynamics Information Technology

  • Gen Med Tier 1 CSR

    • Jun 2011 - Jul 2012

    • Providing Medicare beneficiaries peace of mind with superior customer service skills over the phone.• Using soft skills to deal with upset and angry beneficiaries.• Following federal policies and laws like The Health Insurance Portability and Accountability Act of 1996(HIPAA) to ensure that beneficiaries are safe from people illegally trying to obtain their personal healthinformation, and that my company is safe from being libel in situations where personal information might beillegally released.• Providing coverage guidelines about several aspects of the Medicare program.• Looking up claims while relaying and interpreting the information to beneficiaries and people authorized toreceive the information.• Enrolling people in Medicare drug plans or Medicare Advantage plans during appropriate enrollment periods.• Looking up insurance information for beneficiaries who need to know how they are being covered, and helpingthem understand how their coverage works if they don’t understand.• Using a computer and different programs to help me fulfill the customer’s needs.

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  Safeway

  • Deli/Courtesy Clerk

    • Jul 2007 - Nov 2009

    Deli Clerk• Proving friendly, courteous, and helpful customer service.• Practicing safe food handling procedures to ensure that no one gets sick.• Multi-tasking while working in a fast paced work environment.• Operating a cash register.• Operating an electronic scale to weigh, wrap, itemize, and total costumer purchases.• Taking inventory of stock, restocking shelves, and facing deli cases on the sales for.• Keeping the Deli sanitary and clean.Courtesy Clerk• Assisting customers with their orders.• Helping customers to their cars, and unpacking their groceries if they require additionalassistance.• Locating items for customers who need assistance trying to find them.