Experience

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  Arch Systems, LLC

  • Maryland (remote)

  • Content Development Manager, Sr. Instructional Systems Designer and certified 508 Compliance Tester

    • Oct 2021 - Present
    • Maryland (remote)

    Work with SMEs and customer stakeholders, conducting the research required to develop new courses and to keep existing courses current on the Moodle LMS; Conduct 508 compliance testing on existing and new courses; Prepare reports and monitor training related tasks in support of the Training Project Manager and the customer Leads; Monitor customer Helpdesk and respond to content questions and requests for assistance as needed.

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  Geocent, Inc.

  • Baton Rouge, Louisiana Area

  • Instructional Systems Designer

    • Feb 2017 - Nov 2021
    • Baton Rouge, Louisiana Area

    Remote Instructional Systems Designer and Curriculum Developer for a federal agency, utilizing a SCORM-compliant, AGILE approach to develop web-based interactive courses for a user base of over 30,000 adult learners.Highlights:• Designs and facilitates Rapid Design Sessions (RDS) for the SETA Content Development Team, specializing in SEVP courses.• Works with SMEs and SEVP stakeholders in requirements for the design of course curriculum and modules.• Develops course lesson storyboards (SB), Test Banks (TB), Glossaries, Help Pages and Navigation Tutorials.• Troubleshoots programmed courses and works with programmer to correct noted issues.• Mapping of courses to federal regulations and SEVP agency policies and guidelines.• Creates, manages and updates course descriptions and Question Banks in Moodle LMS.

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  Changeis, Inc.

  • Arlington, VA

  • Training Analyst / Technical Writer

    • Feb 2016 - Mar 2017
    • Arlington, VA

    Work samples available at: https://studyinthestates.dhs.gov/sevis-help-hub/learn-more/sevis-demonstrations. Additional work (Website and lessons creating in support of an historical publication and gamification lessons) available upon request.Highlights:• Reviewing existing and creating new online training via Articulate Storyline for Federal officials and designated school officials, covering new procedures, regulations, and software/documentation updates.• Writing new User Guides and Manuals and modifying existing documents for the SEVIS system of monitoring non immigrant students in the United States.• Performing Technical Editing of other team members' work.

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  Freelance Instructional Designer

  • United States

  • Instructional Designer; Curriculum Developer

    • Dec 2013 - Feb 2016
    • United States

    Worked with diverse industry experts to create engaging, interactive online learning and/or reference content, utilizing various graphic and audio programs, Adobe Captivate, Articulate Storyline and various LMS utilities.Highlights;• Consult with SMEs on course requirements.• Curriculum design/mapping.• Storyboard creation.• Creation of online learning content (via Captivate & Storyline and LMS systems).

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  Scranton Public Library

  • Scranton, Pennsylvania Area

  • Instructional Designer / Library Learning lab Coordinator / Instructor

    • Apr 2007 - Feb 2016
    • Scranton, Pennsylvania Area

    Hired to bring the Northeastern PA's Computer Learning Lab to life. Wrote all curriculum and student guides for MS Office and other classes ranging from beginner through advanced.Within one year, in-house class attendance rose from under 200 (2005 - 2006) to over 2,300 (2006 - 2007). Created evaluation tools for the staffs of the 33 libraries in the system to determine needs. Provided classes. Administered before and after training evaluations to evaluate training efficacy.In 2010 I began creating classes for library patron's self-paced online learning. Courses are housed in the library system's LMS.Highlights:• Evaluated skills and training needs for staff members of the 33 libraries in the Northeastern PA Library District.• Designed & provided training for & post-training evaluation of the staffs of the NEPA Library District.• Expertly developed and wrote curriculum for public and specialized business-oriented computer technology classes.• Created and published quarterly lab class schedules to all district and county libraries.• Responsible for scheduling of classes.• Provided Help Desk solutions to patron and staff with computer software related issues.• Taught all classes, ranging from soft skills to introductory through advanced software, resume writing & job search, PC maintenance, and individual assistance.

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  McCann School of Business & Technology

  • Instructor

    • Sep 2005 - Dec 2008

    • Professor of Associate-level courses, student mentor, and practicum (off-site) supervisor.• Developed curriculum for school’s new Critical Thinking psychology course.• Classes taught included various Computer Technologies, Career Development, General Psychology and Critical Thinking, and Early Childhood Education including supervising ECE field experience.

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  New Horizons Computer Learning Center

  • Nassau & Suffolk Counties & Manhattan, NY

  • Instructor/Training Manager/Consultant

    • Aug 1997 - Aug 2001
    • Nassau & Suffolk Counties & Manhattan, NY

    Certified NH Computer Instructor, teaching software & hardware certification classes; Training Manager: hire, train, manage, & schedule instructors. Consultant: teaching software & hardware certification classes.