Bio
Experience
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United Kingdom
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Freight and Package Transportation
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700 & Above Employee
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Franchisee Owner and Director
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2007 - Present
• InXpress is a successful franchise offering reliable distribution solutions for small and medium businesses. We save customers time, effort, and money by providing unique solutions for express, economy and freight shipments (including exports/imports) delivered by world-class carriers through their door-to-door global networks. • We have an experienced and friendly customer service team providing excellent personal service and added-value to make it easy to do business with us.. • InXpress is an accomplished franchise that operates worldwide in 14 countries and plans to operate in 50 countries within 5 years. We work with leading international distribution companies and we have a global partnership with DHL. We are a highly motivated team of professionals and would like to share our enthusiasm with you. • The success and greatness of the InXpress model is driven by the success of each individual Franchisee.
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Franchise Sales Director
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May 2005 - May 2007
• My task was to sell new franchise areas in the UK to prospective franchisees for the InXpress Franchisor.• I Introduced a successful sales and marketing strategy to raise the company profile, generate leads and attract high calibre applicants.
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General Manager
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May 2003 - May 2005
• Responsible for managing the UK international mail business marketing, sales, operations, customer service, supplier relations and P&L accountability.
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Marketing Consultant
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Apr 1995 - Jun 2002
• Developed a client portfolio of blue-chip companies in the UK and USA selling international mail, parcel, express, freight and fulfilment services.• Assigned to Euromail USA Inc in New York for six months to manage a new start up business.• Created a franchise concept for international mail and parcels, express and logistics and set up pilot operations in London and New York.
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Sales & Marketing Director
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Jun 1992 - Jul 1994
• Recruited to re-focus the national and international sales team and install professional marketing practices.• Conducted an audit and won board approval for a 3-year plan• Redirected the international sales team and actively supported the consignee sales programme overseas.
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Sales & Marketing Director
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Apr 1986 - Jun 1991
• Responsible for achieving the national sales targets and managing over 120 people in the sales and marketing team.• Developed a pricing strategy to improve profitability and penetrate the emerging parcels market.• Entered the international mail market with the launch of Worldmail.• I led a European Task Force in conjunction with the management consultancy Bain & Co to develop a pan European sales strategy – restructured the sales force to implement the new strategy.• I achieved a 20% increase in customer awareness to 90% by directing Saatchi & Saatchi TV/radio/press campaigns.
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Divisional Sales and Marketing Director
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Jun 1982 - Aug 1985
• Promoted to increase the profitability of Welcome Break motorway service stations and develop fast food strategies to improve the catering facilities.• I was appointed the marketing manager for developing and repositioning over 50 leisure hotels.
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Product Manager
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May 1972 - Jul 1982
• Held various positions over 10 years including: Product Manager, Field Sales Manager & Sales Representative.
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Education
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University of Surrey
Master of Business Administration (MBA) -
Kingston University
MA Marketing -
Chartered Institute of Marketing
Diploma in Marketing
Suggested Services
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Industry Focus. “Freight and Package Transportation”
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