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Richard Holm is a seasoned professional with 22 years of experience in consulting, business development, and quality assurance. He holds a PhD in Psychology and Statistics from the University of Washington and has expertise in Six Sigma, Microsoft Access, and Microsoft Word. Holm has worked with various companies, including Wiley, Kindering, and CimWorks, Inc., and has developed robust database systems and trained employees on new products.

Credentials

  • Microsoft Certified Solutions Developer (MCSD)
    Microsoft, Redmond, WA
    Jun, 2002
    - May, 2026
  • Microsoft Certified Trainer (MCT)
    Microsoft, Redmond, WA
    Jun, 2002
    - May, 2026
  • Six sigma – Black belt
    General Electric, Charlottesville, NC
    Jun, 2001
    - May, 2026

Experience

    • Interlude

  • Retirement
    • Whidbey Island/Seattle, WA
    • Interlude
      • 2002 - Present
      • Whidbey Island/Seattle, WA

      Sold our company. Developed 10-acres of wooded waterfront on Whidbey Island and picked up two part-time jobs, Wiley and Kindering. We sold the Whidbey house and moved back to Seattle. I am ready for un-retirement.

  • Wiley, Indianapolis, IN
    • Greater Seattle Area
    • Technical Editor
      • Aug 2014 - Oct 2015
      • Greater Seattle Area

      I sent Dan Murray critical comments on the his first edition of Tableau Your Data!. Dan’s response was unique – he said Thanks; and asked me to be technical editor of the second edition. Dan's comment on my work: "Dick….many thanks for your diligent and detailed efforts. You have made this a better book."

  • Kindering
    • Bellevue, WA
    • Business Analyst/Designer
      • 2004 - 2010
      • Bellevue, WA

      Kindering is the largest birth-to-3 intervention center in Washington State and the third largest in the nation. I started as a volunteer and became a part-time employee. • Quickly realized that the existing data entry and reporting process, which consisted of passing copies of Excel, Word, FileMaker and hand completed forms between users, needed to be replaced. • Translated the needs of parents, therapists, billing, management, family resource coordinators, and the state reporting system into product features. Integrated them into a single robust, user-friendly, HIPPA compliant, database system. • The users are pleased and state auditors declared it “the best they had seen.”

  • CimWorks, Inc
    • Kirkland, WA
    • Vice President
      • 1990 - 2001
      • Kirkland, WA

      The company's Statistical Process Control products enabled machine operators to monitor and control the performance of the processes they ran. • Responsible for requirements gathering, design, UX, and feature prioritization for a new product, VisualSPC Windows software.• Designed and delivered training sessions for each release.• VisualSPC gained wide market share and won several corporate mandates (Cummins*, Eton, General Motors - North American Operations*, Ocean Spray, Owens glass*, Wilkinson Sword). *Conducted key sales presentation• Grew company from 3 million to 8 million dollars in annual sales.• Sold company to General Electric (2000).

  • GageTalker, Inc.
    • Bellevue, WA
    • President
      • 1988 - 1990
      • Bellevue, WA

      • Responsible for integration with European headquarters and releasing the products in 8 languages.• Added 3rd partner as majority owner and bought the company back from Brown and Sharpe (1990).

    • President, CEO, CFO
      • 1978 - 1988
      • Seattle, WA

      Co-founded a software/hardware company and guided its evolution from making data collection devices for behavioral researchers to making gage interfaces and SPC data collectors for quality assurance.• Did market research, became knowledgeable of the needs and practices in the three market categories listed below, and created the business case and functional specifications for three innovative and successful product lines – each tailored to address the unique needs of each market category. o Behavioral Research – recording social interaction (1978). o Industrial Engineering – work measurement and time studies (1979). o Quality Assurance – Statistical Process Control for machine operators (1981).• Grew company from 0 to 2 million dollars in annual sales.• Sold majority interest in Observational Systems to Brown and Sharpe, Inc. (1988).

    • Facility Head/Statistician, CDMRC data management facility
      • 1975 - 1981
      • Seattle, WA

      • Provided statistical consultation and data management services to research projects at the Child Development and Mental Retardation Center (CDMRC), University of Washington • Managed a staff of six programmers and computer technicians• Statistical consultant to editor, American Journal of Mental Retardation

    • Teacher
      • 1974 - 1975
      • Seattle, WA

      • Taught graduate level statistics classes.

Education

  • 1970 - 1974
    University of Washington
    Doctor of Philosophy (PhD), Psychology, Statistics
  • 1965 - 1970
    Macalester College
    Bachelor's degree, Psychology

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