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Bio

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Richard Fejeran, a seasoned executive with a proven track record in program management, financial analysis, and process improvement, has spent over 14 years driving business growth and success at Microsoft, Camber Consulting, and other esteemed organizations. As a seasoned leader, he has successfully managed large-scale projects, developed and implemented process improvements, and provided strategic financial analysis and guidance. Holding a Bachelor of Business Administration degree from the University of Phoenix, Richard has also earned certifications in Operations Management Foundations and Managing Project Stakeholders.

Credentials

  • Operations Management Foundations
    LinkedIn
    Feb, 2019
    - Apr, 2026
  • Managing Project Stakeholders
    Lynda.com
    Dec, 2016
    - Apr, 2026

Experience

    • Holy See (Vatican City State)
    • Retail
    • 700 & Above Employee
    • Warehouse Worker Supervisor
      • Dec 2023 - Present

    • Administrative Clerk
      • Jan 2021 - Dec 2023

    • Lead Personalized Services
      • Mar 2020 - Jan 2021

    • Special Project Manager
      • Feb 2022 - Jul 2023
      • United States

      Contract with Microsoft / WWIC Program Manager - Create and Develop One Stop portal and information on everything compensation, to include processes to request and obtain access to the various tools and applications.

    • Business Program Manager - WWIC Operations Payout Manager
      • Jul 2018 - Sep 2019

      Manage WWIC Payouts worldwide for 30K sellersTransformation to Managed Services, providing training and process documentation and landing it successfulMigration to a new platform to support payouts and adjustments; UAT Testing and knowledge transferSupport Help Desk

    • Field Compensation Advisor - Worldwide Incentive Compensation
      • Sep 2009 - Jul 2018

      Sales commissions and Reporting/Participant Maintenance (XCAT)/Analysis (MIC)/PACT (PPA) supporting 400+ participants for the A&O Business Worldwide (September 2009 thru February 2013); supporting 400+ participants Worldwide; Global Accounts, WW Industry, and WW STU (February 2013 thru July 2015); and supporting 685+ participants US EPG Central and 185+ participants CBI Advance Program (July 2015 thru July 2018)Developed and managed the RBI (Revenue Based Incentive) Accruals – Model/Budget/ForecastCoordinated and Managed the restatement process – Year End Sales Event budget from C&O to SMSGCross group collaboration with Finance, Sales Operations, the HR community, and Sales ManagementManage the end to end processing of the plan, participant data, quota calculations, exception case management, compensation calculations, adjustments, and payoutsPerform analytics for Sales Leadership on compensation performance, compensation scenario analysis, and effectiveness reviewsEnsure compliance with the business rules defined by WW Incentive Compensation. Provide training to executives and finance partners on business rules, tools, and revenue recognition procedures.

    • Financial Analysis & Controls - US MSN Finance
      • Jan 2008 - Sep 2009

      Sales commissions and Reporting/Participant Maintenance (XCAT)/Analysis (MIC)/PACT (PPA) supporting 350+ participants for the A&O Business United StatesDeveloped and managed the RBI (Revenue Based Incentive) Accruals – Model/Budget/ForecastCoordinated and Managed the restatement process – Year End Sales Event budget from C&O to SMSGManage the end to end processing of the plan, participant data, quota calculations, exception case management, compensation calculations, adjustments, and payoutsPerform analytics for Sales Leadership on compensation performance, compensation scenario analysis, and effectiveness reviewsEnsure compliance with the business rules defined by WW Incentive Compensation. Provide training to executives and finance partners on business rules, tools, and revenue recognition procedures.

    • Business Analyst - US Subsidiary Finance
      • Jan 2006 - Jan 2008

      US Financial Controls team (Headcount, OPEX and RE&F Budget)Budget/Forecast/Restatement processMonth End close process/BS Recon Manager/Financial reporting and analysis SMSG Services – financial support /ad hoc reporting/SR Intl Cross ChargesSox Compliance Project Management

    • Process Management - US OTG Finance
      • Apr 2005 - Jan 2006

      Customer Operations – AOC Programs (MS Press/CSW/MBS)Monthly reconciliation - Inventory Levels AOC/EOC accountsSAP GL Account reconciliation – Recon ManagerVendor Account Financial Support AnalystCross Charges (MSDN/TechNet/Z4SM Samples/MS Market)Standard Costs (upload and maintenance)Inventory Clerk - Time Warner Books

  • Kelly Services
    • Sammamish, WA
    • Business Analyst - Contract with Microsoft
      • Aug 2004 - Apr 2005
      • Sammamish, WA

      Customer Operations – AOC ProgramsMonthly reconciliation - Inventory Levels AOC/EOC accountsSAP GL Account reconciliation – Recon ManagerVendor Account Financial Support AnalystCross Charges (MSDN/TechNet/Z4SM Samples/MS Market)Standard Costs (upload and maintenance)Inventory Clerk - Time Warner Books

  • SumTotal Systems
    • Bellevue, WA
    • Project Accountant
      • Oct 1997 - Apr 2004
      • Bellevue, WA

      SupervisorJournal Entry Batch and PostingMonth/Year End Close and GL Reporting Services Revenue Review and Recognition Bank Reconciliation – Cash ManagementServices Hosting/Subscription/Royalties Account ManagerProject analysis reporting for Project Directors and Project ManagersSetup and Monitor Services Implementation/Consulting projects from start to finishSales SupportVerify and Recognize Revenue to Actual Hours/ServicePort - PorteraTrack Progress Billing and Expenses IncurredContracts Review; processing and scanningTrain New Hires for Accounts Receivable Clerk and Order ProcessingSetup and monitor Services projects from end to endInvoicing/Billing/Cash Posting/Credit- Debit Memo/Sales Order ProcessingAccounts Payable Coding, Entry and Batch Processing from end to endBank Reconciliation – Domestic and Foreign accountsSales Tax – Accountability and Maintenance (records retention)Collections and Credit ReviewGL Account Reconciliation

    • Accounts Receivable/Accounts Payable
      • Sep 1992 - Oct 1997
      • Tukwila, WA

      Month End Close and ProcessingGL Account ReconciliationBank ReconciliationAccount Receivables: Invoicing/Billing/Cash Posting/Credit-Debit MemoSales Order ProcessingManaged Fixed AssetsPrepared B&O Tax ReportingProcessed and Managed all Promotional Reimbursements

  • US Army
    • Ft. Lewis, WA
    • Telecommunications Center Operator/Administrative Assistant
      • Aug 1983 - Sep 1992
      • Ft. Lewis, WA

      Stationed in various locations (JBLM Washington, Germany, and South Korea)Personnel Administrative Center (PAC) (Finance, HR, Awards, and Officer/NCO Reviews)Mail Clerk – US Postal Service (certification)Supply Clerk – maintain accountability of building maintenance and supplies72EP – Telecommunications Center Operator71LP – Administrative AssistanceAirborne CertifiedNuclear, Biological and Chemical (NBC) Certified

Education

  • 1999 - 2001
    University of Phoenix
    Bachelor of Business Administration - BBA, Business Administration, Management and Operations

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