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Richard Cook is a seasoned technical professional with expertise in networking, telecommunications, and technical support. He has instructed technicians and management on the installation and maintenance of fiber optic transmission systems, and provided second-tier technical support for Verizon's fiber optic network. Cook holds a Bachelor of Science degree in Business Administration and Management from Northeastern University.

Experience

    • Technical Instructor
      • 2007 - 2009

      Instructed technicians and management on the installation, turnup and maintenance of various vendors' fiber optic transmission systems. Included Fujitsu, Cisco and Nortel equipment.

    • Senior Specialist
      • Sep 1968 - Jun 2006

      I provided second tier technical support to the Verizon technicians in the installation, operation and repair of the corporation's fiber optic network. This included remote and on-site support as required.

Education

  • Northeastern University

Suggested Services

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Industry Focus. “Telecommunications”

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