Bio
Experience
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Hart InterCivic
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Austin, Texas Area
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QA Engineer
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May 2014 - Present
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Austin, Texas Area
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Dell
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Austin, Texas Area
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Test Tech Contractor
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Jul 2013 - Apr 2014
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Austin, Texas Area
- Created new test cases to be executed by test teams in China. - Updated existing test cases to match changing software requirements or validate software fixes. - Executed test cases against software installed on various platforms such as desktops, laptops, and tablets. - Trained new contractors on methods and processes used by the test team.
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Buffalo Americas
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Austin, Texas Area
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QA Analyst
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Nov 2010 - May 2013
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Austin, Texas Area
- Tested the quality of hardware, software, and documentation for storage and wireless products before release. - Tested product compatibility with desktop and mobile operating systems including iOS, Android, and Mac OS X. - Verified functionality of storage devices with various operating systems and VMWare. - Reported encountered issues to engineers in Austin, TX and Japan.
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Dell
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Round Rock, TX
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Test Technician Sr Analyst
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Oct 2000 - Oct 2010
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Round Rock, TX
- Executed test plans on new systems and solutions. - Loaded operating systems on new servers (Windows, Netware, and Linux).- Tested stability of servers under network and environmental stress. - Recorded issues and worked with engineering to identify root cause. - Wrote new test cases and made changes to existing test cases to meet the testing needs of new technologies.
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State of Mississippi --Division of Medicaid Bureau of Human Resources, PHR
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Jackson, Mississippi Area
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Network Administrator
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Dec 1994 - Sep 2000
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Jackson, Mississippi Area
- Maintained a state-wide network (between the main office in Jackson and 26 regional offices across the state of Mississippi). - Was responsible for keeping servers, printers, switches, and other network related equipment operational. - Provided user support across the state agency.
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Education
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1987 - 1991Mississippi State University
Bachelor of Science (BS), Computer Science -
1986 - 1987The University of Southern Mississippi
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