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Bio

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Richard Blake is a seasoned IT professional with extensive experience in testing, storage, operating systems, networking, hardware, and virtualization. He has held various roles, including QA Engineer, Test Tech Contractor, QA Analyst, Test Technician Sr Analyst, and Network Administrator, at companies like Hart InterCivic, Dell, Buffalo Americas, and the State of Mississippi --Division of Medicaid Bureau of Human Resources, PHR. He holds a Bachelor of Science degree in Computer Science from Mississippi State University and The University of Southern Mississippi.

Experience

  • Hart InterCivic
    • Austin, Texas Area
    • QA Engineer
      • May 2014 - Present
      • Austin, Texas Area

  • Dell
    • Austin, Texas Area
    • Test Tech Contractor
      • Jul 2013 - Apr 2014
      • Austin, Texas Area

      - Created new test cases to be executed by test teams in China. - Updated existing test cases to match changing software requirements or validate software fixes. - Executed test cases against software installed on various platforms such as desktops, laptops, and tablets. - Trained new contractors on methods and processes used by the test team.

  • Buffalo Americas
    • Austin, Texas Area
    • QA Analyst
      • Nov 2010 - May 2013
      • Austin, Texas Area

      - Tested the quality of hardware, software, and documentation for storage and wireless products before release. - Tested product compatibility with desktop and mobile operating systems including iOS, Android, and Mac OS X. - Verified functionality of storage devices with various operating systems and VMWare. - Reported encountered issues to engineers in Austin, TX and Japan.

  • Dell
    • Round Rock, TX
    • Test Technician Sr Analyst
      • Oct 2000 - Oct 2010
      • Round Rock, TX

      - Executed test plans on new systems and solutions. - Loaded operating systems on new servers (Windows, Netware, and Linux).- Tested stability of servers under network and environmental stress. - Recorded issues and worked with engineering to identify root cause. - Wrote new test cases and made changes to existing test cases to meet the testing needs of new technologies.

    • Network Administrator
      • Dec 1994 - Sep 2000
      • Jackson, Mississippi Area

      - Maintained a state-wide network (between the main office in Jackson and 26 regional offices across the state of Mississippi). - Was responsible for keeping servers, printers, switches, and other network related equipment operational. - Provided user support across the state agency.

Education

  • 1987 - 1991
    Mississippi State University
    Bachelor of Science (BS), Computer Science
  • 1986 - 1987
    The University of Southern Mississippi

Suggested Services

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Industry Focus. “Computer and Information Technology”

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