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Richard August Rosa

Cash Management Services/Small Business at First County Bank
Intro Book
Seasoned banking professional with 42 years of experience in customer support and commercial banking.
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Location
Stamford, Connecticut, United States, US
Skills
  • Customer Support
  • Customer Service
  • Crm
  • Retail Banking
  • Remote Deposit Capture
  • Show all
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Bio

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Richard August Rosa is a seasoned banking professional with 42 years of experience in customer support, retail banking, and commercial banking. He has held various roles, including Senior Customer Service/Problem Resolution and Cash Management Services/Small Business. Rosa holds a General Banking and Bachelor Studies degree from American Institute of Banking and a Music Teacher Education K-6 degree from College of Artesia and Eastern New Mexico University.

Experience

  • First County Bank
    • United States
    • Banking
    • 200 - 300 Employee
    • Cash Management Services/Small Business
      • Aug 2011 - Present

      Set-Up, Support and Service for a Small Select Group of Business clients, Including, Wire Transfer, On-Line Business Banking, Remote Deposit Capture and daily banking functions. Product Development, Working On Wellness Bankwide Health Program, Avaya Switchboard Operator.

    • Commercial & Credit Card Services
      • Jan 1982 - Aug 2011

      Support and service for a select group of Commercial Business Customers

  • New Canaan Savings Bank
    • Senior Customer Service/Problem Resolution
      • May 1974 - Dec 1981

      My goal was to provide exemplary customer service. To resolve customer problems or complaints about the bank or its staff to the satisfaction of the customer and the bank, with the ultimate goal of preserving the customer relationship.

Education

  • 2001 - 2003
    Connecticut School of Finance & Management
  • 1969 - 1973
    College of Artesia and Eastern New Mexico University
  • American Institute of Banking

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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