Experience

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  Ace Hardware

  • Department Manager

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  ACE Hardware

  • Department Manager

    • Apr 2013 - Present

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  Symetra Investment Services

  • Data Conversion & Analysis

    • Jan 2010 - Nov 2010

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  SYMETRA

  • Contract Work

    • 2010 - 2010

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  RCR CONSTRUCTORS

  • Owner, General Partner

    • Jan 2003 - Dec 2009

    Established and operated new and reclamation construction business. Initiated administrative processes for project management, bidding, billing, advertising and financial reporting.Projects included residential new construction and repair, commercial repair, fire, water & storm reclamation.

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  PEACEHEALTH / ST. JOHN MEDICAL CENTER

  • Director/Process Engineering and Development

    • Feb 1996 - Nov 2000

    Responsible for overall process engineering activities including CQI, TQM & SPC in support of regional hospital and clinic operations. Served as internal consultant for selected executive level, ad hoc projects.Provided direction, planning & support to operating units for hospital-wide business and operations process re-engineering. Provided project management for the implementation coordination, tracking & control for $13 million dollars in identified improvements covering 42 operating units.Developed, published and provided analyses for quarterly hospital performance report. Designed for governing board and executive team level use. Reflected statistically quantifiable process and service outcome metrics for region's financial, operational, quality and patient satisfaction parameters. Planned and conducted numerous projects employing RPI, CQI & process analysis for statistically quantifiable improvements in cycle time, waste reduction and patient & staff satisfaction. Developed and delivered training programs in statistics and SPC for clinicians and management.Implemented the training, facilitated the deployment and developed computer based tracking and reporting of region's Hoshin Kanri activities for strategic and operational planning and execution.

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  REGENCE BLUE SHIELD

  • Management Engineer

    • Jan 1992 - Dec 1995

    Project development and design of work management systems for the evaluation and control of work activity.Developed new personal computer based methodologies for the passive capture, statistical analysis and reporting of mainframe based production data. Resulted in departmental shift toward customer focused, employee driven and CQI based reporting systems.Conducted company wide process flow identification and presentation for use in elimination of departmental boundaries and adaptation to system-wide process flow.

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  UNIVERSITY OF WASHINGTON MEDICAL CENTER

  • Research & Clinical Technologist

    • Sep 1989 - Dec 1992

    Department of ImmunologySet up flow cytometry laboratory and conducted cell analysis studies. Operated and maintained equipment, including lasers, optics and Unix based systems.Administered LAN used in the collection and analysis of research data.Trained researchers in the use of analysis software.Department of Rehabilitation MedicineConducted clinical somatosensory evoked potential studies.Performed clinical neural integrity monitoring during neural surgeries.Department of Obstetrics & GynecologyImplemented computerized databases for the analyses of two research studies.Trained laboratory personnel in use of computer applications and presentation.

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  NORTH AMERICAN NUCLEAR CORPORATION

  • General Manager

    • Jan 1982 - Oct 1985

    Developed corporate-wide (international) marketing plans and sales tools for the promotion of new products used for the capture of toxic heavy metals in aqueous solutions.Contributed to the engineering and design of electro-mechanical systems for product use.Participated in the analyses of received toxic waste samples and quality control testing of product.

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  CIGNA

  • Consultant/Representative

    • Jan 1979 - Jan 1982

    Counseled business owners and professionals (physicians, attorneys and accountants) on business form, tax exposure, compensation plans and employee benefit planning.Minimized tax obligations through corporate restructurings, trust and business planning and through the use of financial products, insurance and tax-sheltered investments.

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  SAFECO CORPORATION

  • Program Manger (Supervisor)

    • Jan 1972 - Jan 1979

    Responsible for the general operation, development and sales promotion of a national service bureau; a computer based receivables and time management system for physicians and attorneys.Conducted financial planning, budget and expense planning and control, pricing, long range planning, personnel administration and training.Conducted contract negotiations for and implemented joint deposit systems with major financial institutions on the east and west coasts.Directed and coordinated home office marketing and support operations and oversaw the sales operations for divisional offices in the United States and Canada.Management AnalystCo-developed/ instructed ten-week training program for analysts. Training included statistical sampling, workflow, time/ volume studies, work simplification, Gantt, PERT, CPM and presentation technique.Led project teams in the design and implementation of work management systems and time/ cost controls for the company, divisions and selected subsidiaries.