Experience

• 

  Help for Heroes

  • Wales, United Kingdom

  • Area Fundraising Manager (West)

    • Jan 2022 - Present
    • Wales, United Kingdom

    • Acquisition, Stewardship, Retention and Account Management of 3rd party, corporate, community fundraising partnerships and other stakeholders• Promotion of “off the shelf” fundraising products and collections • Promotion of Help For Heroes challenges, events and fundraising campaigns • Maximise H4H brand awareness• Collaborating with Volunteering and Events teams • Working alongside Recovery team with developing brand awareness and referral of potential beneficiaries

• 

  HSS Hire

  • Cardiff, Wales, United Kingdom

  • Branch Manager

    • May 2021 - Jan 2022
    • Cardiff, Wales, United Kingdom

    Learning the ropes of this exciting new opportunity before obtaining my brand new branch within the Building Merchant sector.

• 

  Help for Heroes

  • United Kingdom
  • Fundraising
  • 300 - 400 Employee

  • Area Fundraising Manager - Wales, N.I & West Central

    • Oct 2018 - Nov 2020

    • Developing fundraising activities and initiatives across region and in the field• Lead and manage remote fundraising teams’ events in support of Help For Heroes• Promotion of “off the shelf” fundraising products including, Bakes, Quizzes, BBQ, School activities, Welsh Baccalaureate & National collections• Promotion of Help For Heroes challenges including Big Battlefield Bike Ride, National Rides, Treks and Tough Mudder• Manage collection tin placements throughout area, maximising brand awareness and engagement with local communities• Maximise H4H brand awareness through presentations and talks• Acquisition, Stewardship, Retention and Account Management of 3rd party, corporate & community fundraising partnerships and other stakeholders• Collaborating with Volunteering, Corporate, Campaigns and Events teams with national fundraising initiatives• Working alongside Recovery team with developing brand awareness and referral of potential beneficiaries• Developing & coaching volunteers from ad hoc to area lead levels

  • Regional Manager - Wales

    • Jul 2015 - Oct 2018

    • Developing fundraising activities and initiatives across region and in the field• Lead and manage remote fundraising teams’ events in support of Help For Heroes• Promotion of “off the shelf “ fundraising products including, Bakes, Quizzes, BBQ, School activities, Welsh Baccalaureate & National collections• Promotion of Help For Heroes challenges including Big Battlefield Bike Ride, National Rides, Treks and Tough Mudder• Manage collection tin placements throughout area, maximising brand awareness and engagement with local communities• Maximise H4H brand awareness through presentations and talks• Acquisition, Stewardship, Retention and Account Management of 3rd party, corporate & community fundraising partnerships and other stakeholders• Collaborating with Volunteering, Corporate, Campaigns and Events teams with national fundraising initiatives• Working alongside Recovery team with developing brand awareness and referral of potential beneficiaries• Developing & coaching volunteers from ad hoc to area lead levels

  • Training & Store Development Manager

    • May 2014 - Jul 2015

    Recruitment of store teamsInduction, Training and Coaching of volunteers and Management teams for new storesContinuous development of existing store teamsWorking with the Retail Operations team to ensure smooth running of stores and to maximise performanceKeeping store teams up to date with current Charity activities, challenges' events and initiatives.

  • Retail Manager

    • Sep 2012 - May 2014

    New store set upIntroducing operational processesCoaching and developing team members into retail, sales and service.Developing personal Visual Merchandise experienceDeveloping volunteer and customer understanding of the charityMobile Retail support (Events)

• 

  Staples

  • Plymouth, UK

  • Sales Manager & General Manager

    • Jul 1997 - Jul 2010
    • Plymouth, UK

    Managing store team in delivering budget & KPI’s Recruitment, Coaching & development Sales & Service trainingInventory control, availability and loss prevention Analysing sales reports including - Profit & Loss, Weekly KPI’s, Attachments, Shrink, Rewards penetration (customer loyalty), Weekly sales, Availability, RTV & Discontinued stock value and Sub category report (department performance) Managing & planning store promotions Ensuring optimal customer service and handling queries/complaints Business services including copy and print serviceCash and banking management

• 

  Woolworths

  • Store manager

    • May 2003 - Nov 2006

    Profit & Loss ControlKPI Management (Sales, ISO, Perfect Partners, Shrink etc)Availability & Stock Management Loss PreventionStore Standards & Service Employment, coaching & developmentCash management and loss preventionArea Sales and Service TrainerSpace planning to customer trends

• 

  British Airways Maintenance Cardiff

  • Cardiff

  • Aircraft Mechanic

    • Jan 1994 - Jul 1997
    • Cardiff

    General maintenance and modifications of Boeing 747 aircraft.

• 

  Royal Navy

  • Plymouth

  • Marine Engineering Mechanic (Electrical)

    • Mar 1987 - May 1993
    • Plymouth

    S Class Submarines Electrical Mechanic & Nuclear repair