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Rhonda Naismith profile image

Rhonda Naismith

Service Assurance Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Department of Defence of Australia</span>
Intro Book
Seasoned management professional with 20+ years of experience in customer service, team leadership, and sales management.
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Location
Canberra, Australian Capital Territor...
Skills
  • Management
  • Customer Service
  • Time Management
  • Microsoft Office
  • Microsoft Word
  • Show all
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Bio

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Rhonda Naismith is a seasoned management professional with 20+ years of experience in customer service, team leadership, and sales management. She has held various roles in the public and private sectors, including Service Assurance Manager at the Department of Defence of Australia and Customer Relationship Manager at the Commonwealth of Australia. Rhonda holds a certification in Duolingo German Fluency and has expertise in Microsoft Office, financial accounting, and budget monitoring.

Credentials

  • Duolingo German Fluency: Intermediate (Estimated)
    Duolingo
    Sep, 2016
    - May, 2026

Experience

  • Department of Defence of Australia
    • Service Assurance Manager
      • Apr 2023 - Present
  • Commonwealth of Australia
    • Customer Relationship Manager
      • Mar 2020 - Present
  • Commonwealth of Australia
    • Contract Support Officer
      • Sep 2019 - Mar 2020

    • Executive Assistant
      • Nov 2003 - Sep 2019

  • Viviens Jewellers
    • Canberra, Australia
    • Assistant Store Manager
      • Apr 2003 - Oct 2004
      • Canberra, Australia

      staff management, high level customer service, budget management, senior sales operative

  • MICHAEL HILL JEWELLER LIMITED
    • Canberra, Australia
    • Sales Assistant
      • Mar 2002 - Mar 2003
      • Canberra, Australia

      customer service, sales management, personal budget management

  • Quest Employment
    • Canberra, Australia
    • Intensive Assistance Case Manager
      • Jun 2000 - Feb 2003
      • Canberra, Australia
  • Centre link / DSS
    • Melbourne, Australia
    • Customer Service Officer
      • Dec 1981 - Jan 1999
      • Melbourne, Australia

      high level Customer management, staff management, report / ministerial writing, claim processing & determination, staff / customer training, time management

Education

  • 1974 - 1980
    Swinburne College Pty Ltd

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Armed Forces”

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