Bio
Experience
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Olivia Sandretto Kayaking
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Northern California
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Project Manager
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Jun 2017 - Present
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Northern California
Perform on-site research at Northern CA lakes and campgrounds in preparation for launch of kayaking and camping-focused website. • Develop client-referral system for hotels, restaurants and businesses, and obtain comprehensive, on-site data via prospecting, cold calls, relationship-building with local businesses and residents. • Work with regional Forest Service personnel to obtain accurate information for lakes & campgrounds. • Achieve new skills sets for website development and operating office suite, LibreOffice.
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Deutsche Bank
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San Francisco Bay Area
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Senior Executive Assistant
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May 2015 - Mar 2017
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San Francisco Bay Area
Performed full range of support tasks for Global Heads, Directors, VP’s and Analysts for Internet Investment and Mergers & Acquisitions team in high-stress environment where determination and resiliency were crucial to success. • Excelled at negotiating best air, hotel and transport accommodations for executive team in highly competitive executive assistant environment by leveraging influential relationships with vendors. • Chosen by corporate review team as top user of Concur software, to provide instruction in process developed that cut report processing time from 60 to 40 minutes and saved up to 8 hrs per week. • Eliminated excess costs of $200 - $1000 per week and preserved vendor resources by proactively coordinating transport services when cross-team travel objectives overlapped. • Recognized for responsiveness and heightened multi-tasking abilities under extreme stress conditions.
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NRG Renewables
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San Francisco Bay Area
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Office Manager Executive Assistant
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May 2014 - Feb 2015
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San Francisco Bay Area
Managed expense-reporting, travel, scheduling, event planning, customer service and daily operations in dual executive assistant/office manager roles for SVP of Business Development and his team of directors & analysts. • Managed 40-person office relocation from Larkspur to San Francisco: assessed viability of office items and staged for packing and transport; supervised movers; organized delivered items & setup new office space. • Negotiated terms, activities and food service with vendors for on & off-site office events for 60+ guests. • Maintained office equipment, documents, supplies; greeted & directed clients; managed phone system.
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Self-employed
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San Francisco Bay Area
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House Manager
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Jan 2012 - May 2014
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San Francisco Bay Area
Managed scheduling, errands, events, travel, bookkeeping for SF-executive couple • Improved daily productivity by evaluating previous task processes and eliminating all unnecessary actions, streamlining errands, initiating Quickbooks, and implementing comprehensive calendaring system. • Assisted with design and creation of materials used for employer’s corp events.
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Black & Veatch
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San Francisco Bay Area
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Regional Office Coordinator
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Feb 2010 - Nov 2011
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San Francisco Bay Area
Developed office operations-protocols and performed all administrative support tasks for flagship renewable energy office composed of 30-member team of senior executives, project managers and analysts. • Managed office space reconfiguration project at $3K under budget and eliminated service costs for allocating phone extensions by seeking training in operation of newly installed IP phone system. • Credited by clients with “increasing readability” of technical reports and proposals after performing in-depth editing & formatting of papers drafted by analysts; controlled documents via Documentum ECM. • Trained users of Oracle i-Expense, performed trouble-shooting and corrected data entry errors. Planned events for 200+ industry leaders, clients and press; supported off-site marketing events.
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Freelance Executive Assistant
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San Francisco Bay Area
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Executive Assistant
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Jan 2008 - Jan 2010
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San Francisco Bay Area
• Developed & implemented new marketing concept, operations plan & interior aesthetics for pet supply retailer that resulted in a 50% increase in sales within first month of launch. (Chiens Boutique) • Facilitated highest quarterly net ad sales of $224,000 for top sales executive through aggressive client prospecting, persuasive negotiating and design of client-specific presentation materials. (PC Magazine)
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R. B. Home Redesign
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Sacramento, California Area
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Business Manager
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Jun 2000 - Nov 2007
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Sacramento, California Area
Grew active client base from average 5 to 15 by assuming marketing, sales support, project management and administrative duties for owner of interior remodeling business. • Developed & implemented new marketing strategy: design branding and marketing materials, place signage at job sites, prospect properties surrounding job sites, incentivize clients. • Closed sales with on-the-fence clients: evaluate their desires and needs, communication honestly regarding viability, assist them to develop concrete design concept, negotiate manageable terms. • Produced job estimates and invoices; procured materials and scheduled delivery; set work phases and monitored status; facilitated larger client base by strategically phasing job tasks. • Won client loyalty, repeat business, and referrals through courteous client support, taking immediate action to resolve job issues, negotiating job strategy to accommodate budget-restricted clients.
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Education
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California State University-Sacramento
Bachelor of Arts, English Literature, Psychology -
Butte College
AA, Social & Behavioral Science -
Chico Senior High School
Diploma
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