Experience

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  Performance Food Service--Temple, Tx.

  • Healthcare Account Coordinator

    • Apr 2001 - Present

    Created and implemented the Healthcare Accounts by identifying needs and starting new processesGrew company accounts from 0 to 250 throughout Texas and LouisianaResponsible for $24 Million in Annual SalesOrder processing, order tracking, and order returns (Food, Equipment, Paper Goods, Chemicals)Address customer concerns and complaintsAssist Account ManagerCommunicate directly with Purchasing, Accounting, Transportation, Sales, and Warehouse DepartmentsLiaison between company and Healthcare Facility Owners, Administrators, Housekeeping, Maintenance, and Dietary Managers and staffProcess new customer applications, and set up accounts, online ordering, and routing servicesCreate and Update daily Healthcare Account and Account Manager Street Sales Call SheetsProduce Daily Customer Census and Budget ReportRepresent Performance Food Services at Annual Food Show to a 100 Customers Give facility tours to existing and potential customers Follow FDA Guidelines for product recalls

• 

  Performance Food Service--Temple, Tx.

  • Customer Service Representative

    • 1999 - 2001

    Ordered Food, Paper Goods, and Chemicals for 300 Subway, Churches, and Vending Accounts Process customer returnsCompleted daily call sheet, three minutes or less per customer